Neha Mehta

Experience

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  MV Communications

  Oct 2016 - Aug 2019

  System Specialist

  1. Managing Desktop Systems.2. Operating System and Application Software Installation.3. Handling customer queries.

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  PNB MetLife India Insurance Co. Ltd

  Aug 2019 - Jan 2021

  Assistant Relationship Manager

  Roles:1. Assist clients in selecting life insurance policies.2. Generate leads and expand the customer base.3. Analyze client needs and recommend appropriate coverage.4. Present insurance proposals and process applications.5. Provide ongoing support and address inquiries.Responsibilities:1. Meet sales targets for life insurance policies.2. Maintain client relationships and ensure compliance.3. Stay updated on industry trends and regulations.4. Enhance product knowledge and sales skills.5. Represent the company professionally. Show less

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  ManipalCigna Health Insurance Company Ltd.

  Feb 2021 - Sept 2021

  Unit Manager

  1. Manage daily operations and staff.2. Set and achieve team goals.3. Provide guidance and support to team members.4. Ensure productivity and quality standards.5. Analyze data for improvement opportunities.6. Maintain compliance with regulations.7. Collaborate with other departments.8. Resolve customer inquiries and complaints.9. Drive strategic initiatives.10. Represent the unit in meetings.

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  Health Insurance Care

  Oct 2021 - Jan 2024

  Cluster Manager

  1. Lead and manage a team of health insurance agents.2. Develop and implement sales strategies to achieve targets.3. Build relationships with brokers and clients.4. Provide leadership and direction to the sales team.5. Analyze market trends and competitor activities.6. Collaborate with cross-functional teams.

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  ServiceNow

  Jan 2024 - now

  Internship Trainee

  ServiceNow regards its NextGen Professionals Program as a cohort-based trainer led training program. The program combines ServiceNow certified training, with hands on projects, support, guidance, and access to 2 certification vouchers to sit for 2 mainline industry recognized certifications. The program also has a final project for participants to demonstrate what they have learnedThe program covered the following topics - 1. Navigation, Branding, Reporting, Knowledge Management, Service Catalog, Virtual Agent2. Flow Designer, Data Schema, CMDB3. ITSM Fundamentals4. Service Portal, Create Widgets, Configure/Create Portal5. HTML, CSS, JavaScript6. Client Script, UI Policy, Catalog Client Script, Business Rules, Script Includes Glide Record7. Performance Analytics, Integration Hub, Mobile Development, Data Load8. Custom Application Development and Capstone Application Build Project 9. Utilize critical thinking and search, find, and evaluate existing knowledge available at ServiceNow Community portal Show less