Shirl Soto

Experience

• 

  Banco Nacional de Costa Rica

  Jul 1991 - Jul 2005

  Addressed the efficiency and effectiveness of Bank activities, as well as the safeguarded of Bank assets. Compliance with applicable laws, regulations, policies, supervisory determinations, and directives of the Bank Were sure that the physical and procedural controls to safeguard, and prevent the unauthorized use of assets Monitored for compliance with the risk tolerance limits set forth in the Bank's risk management policy Reviewed, analyzed and balanced internal accounting accounts, complementary pension plans, warranty and retirement plans for bank employees, checking and savings accounts Audited investment funds, client services-public, commercial and corporate stock exchange, credit department, Marketing Department, Department of Bank Holdings (real estate and assets) Worked following a consistent manner of the Code of Ethics of the Bank. Presenting information to the executives and customers, in English and Spanish. Show less Managed 20 Branches with approximately 200 people Addressed the efficiency and effectiveness of Bank activities, as well as the safeguarded of Bank assets Compliance with applicable laws, regulations, policies, supervisory determinations, and directives of the Bank Responsible that the physical and procedural controls to safeguard, and prevent the unauthorized use of assets Monitored for compliance with the risk tolerance limits set forth in the Bank's risk management Bank policies. Recruited and selected personnel Scheduled and coordinated executives and branch managers' meetings. Trained people in different areas of the Bank (bank teller, customer service, etc) Prepared vacation schedules, permissions, leaves of absences Filed Managed internal control for the 20 branches and the main office Handled and processed confidential information Interpretation from English to Spanish and vice verse when needed for customers. Show less

  • Internal Auditor

    Jan 1998 - Jul 2005

  • Executive Assistant/HR Coordinator/Internal Control Manager of Regional Branches

    Jul 1991 - Jan 1998
• 

  HydraForce Inc

  Oct 2005 - Aug 2008

  Bilingual Administrative Assistant/HR Coordinator/Quality Control Manager/Interpreter-Translator

  Certified ISO 9004 In charge of the data entry of inspection documents. Developed weekly quality audits for each department, researching, organizing and distributing information, planning, and scheduling, answering phones and e-mail. Created routers, printers, inspection documents, and SPC's for each new job Updated documents and books of Procedures Control Managed projects, assisted the Executive and served as information and communication managers for the office Planed and scheduled meetings and appointments Organized and maintained paper and electronic files Conducted research Disseminated information by using the telephone, mail services, Web sites, and e-mail Created spreadsheets; compose correspondence; manage databases; and create presentations, reports, and documents using desktop publishing software and digital graphics Translating meetings from English to Spanish and vice-versa. Show less

• 

  CUSD220

  Jan 2008 - Jan 2013

  Bilingual Math and ESL newcomers Teacher AI and Interpreter/Translator

  Collaborated with the instruction for English language learners. Communicated with mainstream and special service teachers to facilitate student access to special services. Assisted with the administration of mandated English proficiency assessments which would include ACCESS screening and testing and IMAGE. Interpreted complex vocabulary and/or concepts to accelerate student comprehension. Facilitated communication with parents (translations and interpretations as needed, conferences, IEP meetings, teleconferences, calls, schedule meetings, etc). Provided assistance to the student(s) with their class projects and initiatives as deemed appropriate. Assisted at special school events and/or outdoor activities as requested (field trips). Taught and reinforced mathematical skills, correct work, and record performance supervise independent work-study and assist students with creative writing programs and mathematic skills. Prepared teaching and learning materials. Operated instructional machines such as tape records, projectors, computers, smartboards, etc. Maintained confidentiality about the students and their records. Show less

• 

  McHenry County College

  Aug 2011 - May 2013

  PT Bilingual GED Test/Other tests Proctor
• 

  USD220

  Jan 2013 - Jun 2016

  English and Math teacher

  Planned, developed, taught, organized the curriculum related to the English and Math classes. I promoted the participation and the good performance of all students, including materials adequate to their learning experience.I assumed and followed up the learning progress of all my students.Planned and presented all my lessons considering and meeting the full rang of abilities within my class.Planned and presented all my classes with the objective of motivating my students, using innovative presentations.Prepared and graded my students’ work and tests facilitating a positive study development.Ensured all pupils safety, following all safeguarding measures according with the school, district, and state policies and regulations.Provided timely information related to the progress of my students to their parents/tutors during parent/teacher conferences, as per their request, or when needed.Coordinated activities, class planning of the curriculum with my colleagues.Worked with other teachers, teacher assistants and relevant professionals to plan and coordinate work.I kept up to date all changes and developments needed in the curriculum structure. Show less

• 

  JPMorgan Chase & Co.

  Aug 2013 - Aug 2014

  PT Bilingual Customer Service Representative
• 

  Rush University

  Jun 2016 - Jun 2017

  Database Coordinator

  Prepared source data for computer entry by compiling and sorting information.Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using Standards procedures or returning incomplete documents for resolution.Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Verified data for accuracy and prevent duplication.Tested customer and account system changes and upgrades by inputting new data; reviewing output.Maintained operations by following policies and procedures; reported needed changes.Maintained customer confidence and protect operations by keeping the information confidential.Performed ECHO system support tasks including, preparing correspondence, reports, and other documents. Show less

• 

  NSSBA, Inc

  Aug 2017 - Nov 2019

  Bilingual Sales Assistant

  Responsible for receiving, creating and modifying transaction documents for importation and for exportation, Purchase Orders, BOL, Shipping Advice, other.Provided proactive sales support to all Sales Administrators. This sales support also includes administrative and compliance-related duties. Stays current on the latest departmental technology and resources available to ensure that the department is running as efficiently as possible.Stay current with the latest compliance rules and regulations to ensure departmental compliance.Created Manual Invoices for the selling part of the company and process all payments from vendors for the purchasing. Show less

• 

  PEARLS Program

  Jan 2020 - Sept 2020

  Bilingual English/Spanish PEARLS Counselor and Interpreter/Translator
• 

  Amazon Advertising

  Oct 2020 - Mar 2021

  Sr. Advertising
• 

  Amazon

  Mar 2021 - Feb 2022

  Sr. Benefits
• 

  Amazon Advertising Community

  Mar 2022 - now

  Sr. Advertising Specialist