Corrie Canaday

Experience

• 

  Norco College

  Oct 2008 - Dec 2011

  Associate Faculty

  I developed and taught courses for the next generation of nurses—focusing on microbiology, biology, and anatomy and physiology. I created and facilitated lectures, supervised labs, and oversaw a 90-person survey course.To captivate students and deepen their understanding of complex materials, I used a variety of teaching methods and techniques, including competitive games, hands-on activities, and writing assignments as well as see-it-with-your-own-eyes laboratory dissections.Select skills: Curriculum Development & Facilitation | Teaching & Instruction | Adult Learning Methodology | Higher Education | Program Design & Delivery | Program Management | Mentoring & Coaching | Learning & Development Show less

• 

  Santiago High School

  Aug 2011 - Jun 2012

  Teacher

  Designed and delivered coursework to approximately 200 high school students in grades 9 through 12.

• 

  National University

  Sept 2011 - Jun 2012

  Associate Faculty

  Taught courses in anatomy and physiology to nursing students: lectures, labs, and mentoring sessions.

• 

  Western Governors University

  Nov 2012 - now

  I manage a team that provides end-to-end portfolio and program management for WGU's School of Education through Program Portfolio Management and Business Analytics that support Strategy and Budget decisions. WGU delivers its ahead-of-the-curve programs to individual learners and major business partners to ensure graduates exceed expected industry skills. My team of Program Portfolio Managers and Business Analysts dive deeply into the numbers to pinpoint needs and spearhead initiatives that improve efficiency, boost profitability, increase accessibility, and deepen diversity and inclusion (D&I) across 40 subject areas and prepare School of Education to innovate in the field of Educator Preparation. Show less Provide end-to-end portfolio and program management for WGU, a technology company and educational institution that brings innovative, fully accredited, 100% remote learning experiences to adult learners.WGU is a go-to partner for major organizations and delivers its ahead-of-the-curve programs to individual learners as well.In the role of Program Portfolio Manager, I dive deeply into the numbers to pinpoint needs and spearhead initiatives that improve efficiency, boost profitability, increase accessibility, and deepen diversity and inclusion (D&I) across 40 subject areas. Reporting to the VP of Operations, I manage every stage of the project lifecycle including requirements gathering, stakeholder communications, change management, solution implementation, and outcome measurement.Value added:• Initiated a major project to reduce programs by 67% (from 101 to 33) and migrate 10K customers to the new model.• Increased enrollment by 300% in a key program after analyzing admission criteria data, then overhauling those criteria based on findings.• Influenced and supported executives in making sound, well-informed decisions by defining KPIs, owning metrics and performance data, and conducting ad-hoc data studies.• Brought structure and discipline to operations—and captured efficiencies for future projects by introducing (and documenting) standard processes.Technologies: Salesforce, Tableau, Power BI, Office 365, basic SQLSelect skills: Portfolio Management | Program Management | Senior Project Management | Technology & Digital Transformation | Business Intelligence | Data Analysis | Stakeholder Relations | System Implementation | Problem Solving | Process Improvement | Team Building | Collaboration | Leadership Show less Managed and motivated 15 team members to create the best possible learning experiences for adult students—while advancing the mission and goals of the organization.I coordinated and influenced across departments to design, facilitate, and optimize programs. My goal was to meet the needs of the public, achieve our commitments to quality, and comply with regulatory and accreditation standards. I also added excitement to the role by providing opportunities that delighted and challenged students at the same time.I balanced project leadership with team building, performance assessment, and problem solving—simplifying processes and improving programs at every turn.Value added:• Led a large-scale portfolio restructuring project that overhauled 63% of existing programs and introduced new offerings. This project was executed in collaboration with the Design & Development Team. • Developed and enhanced programs to engage, educate, and support customers (adult learners).• Performed deep-dive data analysis to identify and address opportunities for improvement and growth.Select skills: Program Management | Team Building | Leadership | Staffing | Performance Assessment | Performance Improvement | Learning & Development | Project Management | Process Redesign | Customer Experience | Problem Solving | Data Analysis | Analytics | Data Visualization | Reporting Show less I joined WGU as a program mentor—and this was a true mentoring position where I created and facilitated one-on-one solutions to boost the engagement and overall performance of 100+ adult learners. Using custom Salesforce builds, I structured individual roadmaps for each student, providing nimble, enthused, and often lively guidance—whenever and wherever it was needed.Within a year, I was promoted to an instructor role, where I developed and taught courses for future educators. I partnered with colleagues to continually evaluate the market, pinpoint needs, and up-level programming to provide unparalleled instruction and exceptional student experiences.Select skills: Program Improvement | Learning & Development | Teaching & Instruction | Instructional Development | Training | Train-the-Trainer | Mentoring | Coaching | Performance Improvement | Data Analysis & Reporting Show less

  • Senior Director Academic Operations

    Jan 2025 - now

  • Senior Manager Strategic Operations

    Nov 2022 - Feb 2025

  • Program Portfolio Manager

    Nov 2018 - Nov 2022

  • Instruction | Program Manager

    Nov 2015 - Nov 2018

  • Instructor | Program Mentor

    Nov 2012 - Nov 2015