Scepan Dzikic

Experience

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  Crystal Cruises

  Sept 2005 - Jun 2007

  Waiter

  Fine dining food service.

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  WineArt “Podrum” Wine Bar & Shop

  Aug 2009 - Jan 2011

  Bar Manager

  • Wine assessment• Staff scheduling and training• Service supervision• Events and promotions • Wine tastings • Cost and stock control

• 

  Regent Seven Seas Cruises

  Jan 2011 - Feb 2012

  Sommelier

  • Planning and operating wine and beverage service in specialty restaurant or dining room section• Supervision and guidance of bar waiters service and coordination with open bar• Recommendation and food and wine pairing • Promotion and sale from the Reserved wine list• Wine tastings

• 

  Acqua at Peck Slip - Restaurant & Bar

  Jun 2012 - Oct 2012

  Server

  Food and beverage service. Promotion of Italian cuisine and wines. Responsible for client satisfaction and food and service excellence.

• 

  Cunard Line

  Apr 2013 - May 2015

  Sommelier

  • Wine and beverage service in the top tire guests restaurant ”Queen’s Grill”, “Verandah” specialty restaurant, “Veuve Clicquot” champagne bar,“Lido” alternative dining or in the main dining room• Wine events tastings and lectures• Promotion and up sale of wine, beverage and wine events• Stock management of respective outlet: “Verandah” specialty restaurant, “Veuve Clicquot” champagne bar or “Lido” alternative dining• Inventorying of glassware and equipment

• 

  Doppio Zero

  Mar 2016 - Dec 2016

  Senior Manager

  • Supervision of the restaurant operation• Guest satisfaction and product quality control• Staff recruitment, training and evaluation• Stock and cost control• Floor supervision• Cash-up

• 

  Black Tongue Bar

  Feb 2017 - Feb 2018

  General Manager

  • Staff recruitment and training• Operational protocols and standards• Menu• Brand identity, profiling of the target group• Assessment of bar operations and strategies for development• Setting of POS, stock, cost control and general administration

• 

  PAPACHINOS FOODS CLEARWATER (PTY) LTD

  Jun 2018 - Aug 2019

  Deputy General Restaurant Manager

  Opening of the Smoke Daddys in Cedar Square. Start up of the operation, staff training, setting up the protocols and FoH procedures. Establishing relationships with the clientele and building initial loyalty group...