
Sam Thwaites
Sales Team Manager

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About me
Second Officer at MY Montkaj
Education

Ravenswood School for Boys
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Experience

RESPONSE
Jul 2005 - Oct 2008Sales Team ManagerLine manager for a team of up to 20 advisors working on the Sky Digital project for RESPONSE in Glasgow. My daily duties included motivation, coaching and developing new client lists and scripts to help the team exceed their targets.

Snowline VIP
Nov 2008 - May 2009Chalet HostSelected to run one of the largest and most prestigious chalets within VIP (a top level chalet company) that catered for 12 - 14 guests, in one of the most famous ski resorts in Europe. Duties included preparing and serving a full breakfast, afternoon tea, and a 5 course evening meal 6 days of the week, maintaining the cleanliness of the chalet to a particularly high standard, as well as the day-to-day managing of the chalet. The position required extremely high levels of customer service, motivation, stamina, and attention to detail. Show less

TSA Telco Group
Jan 2009 - Jun 2009Sales RepresentativeOTE position that involves creating corporate telecommunication packages for large Australian companies. During my time here I regularly exceeded my sales targets and was encouraged to stay after my visa had expired.

Mobile Telecom
Jun 2009 - Dec 2009Sales RepresentativeBusiness to Business sales on an OTE basis providing Private and corporate customers the best possible telecommunication packages.

MY White Cloud
Jan 2011 - Apr 2014BosunAs Bosun, I was responsible for maintaining the exterior of the yacht to an immaculate level and in charge of the deck team, consisting of 5 deck hands. I was in charge of organising the deck operations including storage, use and maintenance of the toys and tenders, all deck equipment, deck maintenance and deck supplies. I was the crew safety representative, in charge of all maintenance schedules and all deck activities including managing the deck during mooring operations. I worked closely with the Bridge Crew and Chief Engineer to guarantee the smooth operation of the yacht at all times while maintaining both safety and security. In addition to this I performed navigation and anchor watches on a regular basis. I spent a huge amount of time with the owners, their family and their guests. A positive attitude and a keen eye for detail and service was of paramount importance. This position involved an extremely high level of professionalism and the ability to keep calm under pressure. Show less

MY Montkaj
Oct 2014 - nowSecond Officer
Licenses & Certifications

Customer Service SVQ
SVQ
OOW <3000gt
MCA
Powerboat Level 2
RYA
STCW 95
MCA
Tempus IC Operator
Tempus IC
Yachtmaster Offshore
RYA
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