Victory Echebiri

Experience

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  Federal Radio Cooperation of Nigeria, Capital FM

  Aug 2016 - Oct 2016

  Junior News Writer & Editor

  • Explored, crafted, and refined national and international current event stories for broadcast journalism.• Acquired and validated numerous information sources for each narrative, ensuring accuracy and credibility in news content.• Utilized and maintained various editing, production, and broadcast equipment, ensuring optimal functionality and uninterrupted workflow.• Maintained crucial deadlines to provide news stories promptly.

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  The Authority Newspaper

  Sept 2017 - Nov 2017

  Entertainment Reporter

  • Crafted news stories, features, articles, and event reports related to entertainment beats. • Attended events and functions to acquire firsthand information and insights.• Conducted extensive research and reviewed secondary sources of entertainment news for publication purposes.

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  Nigerian Television Authority

  Jan 2020 - Oct 2020

  Broadcast Assistant

  • Served as a Co-Presenter for the "Youth in Service" program on NTA Channel 12 Abeokuta.• Conceptualized narratives, composed, and refined scripts to shape the content and structure of program episodes.• Supported the daily process of recording voice overs for commercials, ensuring proper dating and seamless integration into programming.

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  Slimmex Unibloom International Limited

  Mar 2021 - Dec 2021

  Customer Success Manager

  • Addressed customers, handled complaints, and resolved issues through effective communication channels.• Initiated customer calls to provide order updates and coordinate delivery logistics, including scheduling convenient times and locations for delivery.• Proactively followed up on order statuses, inquiries, returns, and requests to ensure customer satisfaction.• Collaborated closely with dispatchers to determine the most suitable delivery method that met clients' specific needs.• Prepared daily reports on all orders using Excel spreadsheets for efficient tracking and analysis. Show less

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  YittBox

  Dec 2021 - Dec 2023

  • Responsible for the weekly review of open contracts, ensuring proper and timely submission of work as specified in the Fixed-Price contracts.• Assessing the work diaries, making sure all team members are tracking their time correctly.• Regular monitoring of open contracts of team members who have been paused due to unresponsiveness. Review the active proposals and open contracts of these individuals and assign the project to another expert as needed.• Bi-weekly report on team member's added hours Show less

  • Contracts | Billing Manager

    Apr 2022 - Dec 2023

  • Project Manager | Relationship Manager

    Dec 2021 - Dec 2023
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  BetterLegal

  May 2022 - May 2024

  Legal Tech: Customer Experience And Product Specialist

  • Thoroughly review customer responses on the website to ensure accurate and prompt preparation of different corporate filings, such as Amendments, Dissolutions, Conversions, Assumed names, Annual | Initial Reports, and other related entity submissions.• Contribute as a key team member to research and develop an AI-powered legal assistant, that simplifies complex legal language into easy-to-understand terms.• Conduct a comprehensive investigation into the filing requirements for business entities through the Secretary of State, acquiring pertinent details related to the status of entities, filing fees, and any supplementary documentation obligations.• Ensure compliance by navigating through State Government websites to file documents such as LLCs, Incorporations, and tax returns, verifying that all required documentation meets the necessary regulatory standards.• Collaborate with independent or cross-functional pilot teams with a shared focus on enhancing products and processes that directly impact Customer Experience. Show less

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  Bournemouth University

  Oct 2023 - now

  Student Ambassador

  • Represent my course on behalf of Bournemouth University during Open days.• Provide personalised support to over 3,000 prospective students through Unibuddy, helping them consider Bournemouth University as their University choice.• Participated in Bournemouth University's “Smoke-Free Campus Pilot campaign”, achieving a 90% compliance rate by educating over 100 students, and visitors about the smoke-free policy and guiding them to designated smoking areas.

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  N2O

  Nov 2023 - now

  Product Specialist

  • Promote leading UK brands like Superdrug and Boots as a brand ambassador at numerous promotional events, achieving a consistent 35% increase in brand visibility.• Engage with an average of 300+ consumers per event, to boost brand recognition.• Provide in-depth product knowledge to enrich customer experiences and drive key product sales.• Analyse customer feedback, reporting actionable insights to the marketing team.