Sujit Bhandari

Experience

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  Northern Kentucky University

  Mar 2022 - Dec 2022

  -Served as a facilitator for the residential community by providing effective communication and direction to residents and guests.-Managed residential student mail, ensuring timely and accurate delivery and pickup.-Demonstrated strong verbal and written communication skills, reading and applying policy and procedure manuals, preparing reports and correspondences, and effectively communicating with residents and staff.-Utilized a Master key system to access and secure residential buildings and individual rooms.-Responded to duty situations according to University protocol, working without continuous supervision and meeting deadlines set by the coordinator.-Responded immediately to issues and concerns during conferences, demonstrating a customer-focused approach to problem-solving.-Attended weekly staff meetings, collaborating with other Desk Assistants to ensure smooth operation of the residential community.-Performed check-ins and check-outs for summer conference groups, summer housing students, and fall residents, verifying room condition and ensuring proper billing and access.-Completed room inventories and inspections, identifying and reporting any maintenance or repair issues to the appropriate personnel.-Served night and weekend duty on a rotating system, ensuring the safety and security of residents and buildings during non-business hours. Show less -Provided service to residents and visitors at the front desk and over the phone, resolving inquiries and issues in a timely and professional manner.-Performed data entry and retrieval in the housing resident records system, ensuring accuracy and completeness of resident information.-Maintained files and handled confidential information, adhering to all privacy policies and regulations.- Assisted with special tasks, including event planning, marketing, and communication initiatives, contributing to the overall success of the housing office.-Gave tours to prospective residents, highlighting the unique features and benefits of the housing options available at the university.-Performed other duties as assigned, demonstrating a strong work ethic and willingness to go above and beyond in service of the university housing office.-Assisted the Budget/Admin Coordinator and Housing Assignment Coordinator with administrative tasks, including budget tracking, resident assignments, and room changes, contributing to the smooth operation of the housing office. Show less

  • Desk Assistant

    Feb 2022 - Dec 2022

  • Student Specialist

    Mar 2022 - May 2022
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  Texas Christian University

  Sept 2023 - now

  IT Operational Support Specialist

  •Design and execute test automation strategies to streamline IT operations, focusing on network reliability•Maintain network stability and security by managing TCP/IP configurations, DHCP reservations, DNS settings, and VLAN assignments across the university's infrastructure•Perform regular network protocol assessments to maintain optimal performance, supporting the university's critical academic and operational activities•Implement advance routing protocols to facilitate efficient data flow and connectivity within the university's complex network architecture. Show less

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  JPMorganChase

  Jun 2024 - now

  Software Engineer Intern

  -Building and enhancing dashboards to help traders identify under/over-valued stocks.-Editing client data feed scripts to add stock monitoring charts on trader dashboards.-Fixing broken TypeScript files to implement charts with alerts for preset price thresholds.-Modifying TypeScript files to enable monitoring of stock ratios against historical correlations with upper and lower thresholds.-Adding unit tests to ensure code quality and robustness.