
Holly Smith, PMP

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About me
Product Manager • Technical Product Manager • Program Manager • Project Manager • PMP Certified • Product Management • HCM • SaaS • Salesforce • Ecommerce • Oracle CPQ
Education

SUNY Geneseo
-Bachelor's degree International Relations
Experience

Paychex
Apr 2002 - nowAccountable for 3.6 million dollars in annual revenue, managing the top performing retention team in 2015. Manage a book of business where individuals are responsible for installing health insurance plans using a consultative approach taking into consideration employee needs and employer financial needs. Serve as day to day liason between client and health insurance carrier, facilitating transactions and navigating through complexities of plan design, while maintaining compliance standards. Versed in Health Care Reform provisions. Manage, monitor, and develop activities of a team 10 licensed insurance agents. Specializing in New England and Upstate New York insurance plans. Oversee monthly renewals, losses, and ongoing service needs.Certification: LAH License NY.Responsible for 3.6 million dollars in annual revenue. Weniger anzeigen Responsible for managing implementation of new sales resulting in 6 million dollars annualized revenue. Support sales representatives after new client sale, work with carrier to install plans, and welcome clients into the Paychex service model, facilitating payroll deductions and ongoing insurance support. Manage workflow for newly brokered clients with the Paychex Insurance Agency. Responsible for overseeing on-boarding process and implementation of services for Health & Benefits plans. Weniger anzeigen
Technical Product Manager
Jan 2022 - nowSenior Project Manager
Apr 2022 - Jan 2023Project Manager
Jun 2018 - Apr 2022Service & Retention Manager
Sept 2014 - Jun 2018Health & Benefits Onboarding Manager
Sept 2011 - Sept 2014HRS Supervisor
Apr 2002 - Sept 2011
Licenses & Certifications

Project Management Professional (PMP)
Project Management InstituteApr 2020
Life Accident & Health License (LAH)
INSURANCE, NEW YORK DEPARTMENT OFApr 2012
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