Ajinder Kaur

Experience

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  Citrix

  Oct 2013 - Jul 2019

  Technical Lead

  Supervise and provide technical assistance to team members, and work offline in providing support to customers • Providing technical trainings and presentations • Reviewing cases of Team members and provide audit and action items and analysis of the logs to narrow down the issue • Part of hiring panel for interviews• Mentoring Team members on technologies.• Working on Production down cases to provide early resolution.• Published Internal and Public Knowledge Base articles for Citrix. Discussing issues and resolutions through citrix public forums• Set up and maintained labs to simulate and reproduce customer problems.• Application publishing, Citrix administrations, managing server load and CPU utilization, checking sessions, shadowing users, troubleshooting of error messages for SSL, ICA connection with server, User configuration of thin client and issues related to thin client.• System Performance and Start-up Issues.• Issue with Bug Checks Stop errors, or unexpected restarts.Citrix: • Manage XenApp/XenDesktop and PVS infrastructure. (On prem +cloud)• Create and manage Machine Catalogs and Delivery groups.• Create and manage policies and end user profiles.• Manage Sessions, Sites, and end user with Citrix Director.• Manage and configure desktop provisioning (MCS) services.• Manage Store front and Web interface.• Deploying applications and configurations.• Delegate Administration and manage licenses.• Implementation of Citrix Policies and setting permission to users and groups.VMware and Windows:•issues related to VMware and vCenter issues and Windows based.• Creation deletion of VMs, configuring VMs and maintaining it also Deploying OVF. • Experience in vMotion, Experience in Cloning, Template and Creation of data store.• Good understanding of HA and DRS • Created Suspended files for analysis of OS related issues.• Implementing change for resource management like CPU, Memory, VMtools update etc. Show less

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  NTT DATA Services

  Jul 2019 - May 2020

  SYSTEMS INTEGRATION SPECIALIST ADVISOR

  • Lead for Client Byram and O&M (US) Health care as a customer.• Building and deploying citrix environment on the basis on customer requirements. • Accountable for any SEV 1 issues . Allocating tasks to Team to perform daily health checks , making changes in image ,fixing user base issues and assignment of other incidents and Tasks.• Creating and following change management process to make environmental changes .Creating documentation for complete environment

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  Flamingus Technologies

  May 2020 - now

  • System Engineer

    May 2020 - now

  • Systems Engineer Citrix,

    May 2020 - May 2020