Lasuza Beaton

Experience

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  Express

  Jun 2013 - Aug 2013

  Sales Associate

  Recommended and selected merchandise based on customer needs, providing personalized product suggestions. Answered customer inquiries about store offerings, merchandise details, and facilitated special orders. Assisted with inventory management and the requisition of new stock, ensuring shelves were well-stocked. Provided support to customers in the fitting room, ensuring a positive shopping experience. Greeted customers warmly upon entry and maintained a tidy, clean store environment to enhance overall customer satisfaction. Show less

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  Strawberry

  May 2014 - Jun 2014

  Sales Associate

  Delivered outstanding customer service by assisting customers with product searches and ensuring a positive shopping experience. Stocked and restocked clothing, folded merchandise, and maintained an organized and clean fitting room. Stayed informed about current sales, promotions, and merchandise, offering customers guidance in locating desired items and providing product knowledge.

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  Amazon Fulfillment Center

  Mar 2016 - Aug 2017

  Customer Service Associate

  Efficiently received and processed over 30 orders per shift, ensuring accuracy and timely fulfillment. Managed inventory by stocking and tracking products within the warehouse. Conducted regular inventory checks to maintain accurate stock levels. Assisted managers with daily department operations, including allocating labor, leading meetings, assigning job duties, and coaching/training new employees. Acted as a liaison with internal and external suppliers to ensure smooth operations. Consistently met or exceeded departmental performance goals, contributing to overall team success. Show less

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  Mercy College (Manhattan Campus PACT Office)

  Mar 2017 - Apr 2017

  Volunteer (PACT Office)

  Delivered exceptional customer service to students, staff, and faculty, ensuring a positive and supportive experience. Collaborated with Student Services to assist with organizing and executing campus events, contributing to a vibrant campus environment. Enhanced communication, organizational, and problem-solving skills through daily interactions and event coordination.

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  Pearson Professional

  Jun 2018 - Mar 2019

  Test Administrator & Test Proctor

  Maintained up-to-date knowledge of test sponsor policies and procedures to ensure compliance and accuracy. Greeted candidates upon arrival, verifying identification to ensure proper testing protocols. Monitored candidates during testing to maintain a secure and fair environment. Upheld the confidentiality of clients' information, adhering to privacy standards. Resolved any computer issues promptly to minimize disruptions during testing. Prepared the test schedule for the following day, ensuring efficient workflow. Organized examination rooms and arranged test materials in advance to ensure a smooth testing process. Show less

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  Mercy College (Manhattan Campus)

  Sept 2018 - Apr 2019

  Peer Leader

  Served as a positive role model and mentor, fostering a supportive learning environment for students. Assisted students with ideas and guidance for classroom projects, promoting creativity and critical thinking. Provided constructive feedback to professors on student performance and class dynamics. Shared effective study strategies to help students succeed academically. Supported class activities and teaching efforts, enhancing student engagement and learning outcomes. Developed strong, positive relationships with students, fostering trust and collaboration. Presented diverse perspectives to encourage open dialogue and broaden students' understanding of various topics. Show less

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  Phipps Neighborhoods

  Jun 2019 - Jun 2020

  Group Leader

  As a Group Leader, I successfully managed and led a team to achieve organizational goals while ensuring high levels of performance and collaboration. I provided clear direction and support, fostering a positive and productive work environment. With strong communication and leadership skills, I effectively delegated tasks, mentored team members, and ensured the efficient execution of daily operations. My role involved overseeing team activities, monitoring progress, and implementing strategies to resolve challenges. I maintained a focus on achieving key objectives, optimizing workflows, and driving continuous improvement. Skilled in conflict resolution, performance management, and team development, I was dedicated to enhancing team productivity and contributing to the overall success of the organization. Show less

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  NEW YORK CITY HEALTH AND HOSPITALS CORPORATION

  Mar 2021 - May 2021

  Central Processing Representative

  Handled referral intake and answered Central Processing phone calls, accurately entering data into the Transfer Database (Access). Ensured HIPAA compliance and participated in WebEx and EPIC training. Served as a liaison with NYC Health + Hospitals, clinical teams, and non-H+H referral sources. Documented cancellations, tracked case progress, and coordinated transfer logistics.

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  RadNet

  Aug 2021 - Nov 2021

  Scheduler/ Patient Care Representative

  Professionally answered incoming calls, providing courteous and efficient service. Welcomed and registered patients with a friendly, service-oriented approach. Collected and verified insurance and patient information, updating account changes at the point of scheduling. Pre-registered patients, faxed reports, scanned documents, and input clinical data to ensure accurate appointment preparation. Provided patients with detailed instructions and preparation guidelines for Nuclear Medicine exams. Addressed patient questions and concerns promptly, escalating to the supervisor when necessary. Accurately scheduled all Nuclear Medicine exams, ensuring seamless coordination and adherence to protocols. Show less

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  MedRite Urgent Care

  Dec 2021 - Jan 2022

  Patient Care Specialist

  Welcomed and assisted patients both in person and over the phone, ensuring a positive and professional experience. Provided support to doctors, staff, visitors, and patients, fostering a smooth operational flow. Answered phone calls with professionalism and courtesy, addressing inquiries effectively. Collected co-payments and verified insurance eligibility with accuracy and attention to detail. Performed all responsibilities in compliance with HIPAA regulations, maintaining patient confidentiality and data security. Show less

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  American Federation of Musicians & Employers’ Pension Fund

  Mar 2022 - Oct 2024

  Organized and digitized personal files to ensure accurate record-keeping and accessibility. Provided administrative support to Directors and the Payroll & Benefits Specialist, streamlining daily operations. Managed and uploaded job description files to Word Drive and efficiently set up recruitment roles using the Rippling platform. Coordinated schedules for in-person interviews, including booking conference rooms and greeting candidates to ensure a seamless interview process. Supported HR team members with event planning and holiday preparations, contributing to team cohesion and organizational success. Show less Welcomed employees and guests at the main entrance, ensuring a professional and friendly environment. Administered daily health screenings through application submissions to maintain workplace safety. Managed package and delivery intake with accuracy and efficiency. Maintained file room records using a database system, including locating and retrieving files upon request. Monitored and tracked removed files, resolving discrepancies and ensuring records integrity. Provided administrative support to various departments and projects, contributing to organizational efficiency. Show less

  • Human Resources Administrative Assistant

    May 2024 - Oct 2024

  • Administrative Accounting Document Clerk

    Apr 2023 - Apr 2024

  • Data Processor

    Sept 2022 - Apr 2023

  • Receptionist & File Clerk

    Mar 2022 - Aug 2022