Nitika Manhas

Experience

• 

  University of Houston

  Nov 2013 - May 2015

  Instructional Assistant

  • Assist undergraduate students in applied mathematics & statistics• Assist in preparing the exam questions • Evaluate and grade examination, assignments and record grades• Assist faculty members of Human resource development in setting up online classes• Take online doubt sessions of undergraduate students

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  Square D by Schneider Electric

  Apr 2014 - Aug 2014

  Sales Intern

  • Created quotes, converted quotes to orders, performed change orders• Ordered O&M manuals, product drawings for project managers • Request the claims from claim team for various distributor• Numerous customer and distributor site visits with executive sales engineers throughout the Houston area• Built shipments to be send to customers and coordinated with shipping/receiving to confirm incoming and outgoing shipment.• Built special price agreement spreadsheets for distributors Show less

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  De Nora Water Technologies

  Jul 2015 - Nov 2019

  • Lead Infrastructure and capabilities roadmap and implementation for global After Sales P&L• Manage call center and back-office teams for global Customer support and installed based informatics for proactive business growth for After Sales P&L• Lead after sales market research including competition installed base research to increase opportunity base for aftersales business worldwide• Responsible for aftersales and service market campaigns promoting Customer value proposition, end user loyalty, and business maximization• Monitor performance of After Sales channel partners worldwide for channel excellence and increasing coverage and visibility of service and refurbishment opportunities Show less

  • Customer Service Manager

    Aug 2016 - Nov 2019

  • Project Manager – After Sales & Services

    Jul 2015 - Aug 2016