
Emily Bailey

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About me
Supervisor, Customer Experience at Thermo Fisher Scientific
Education

Indiana University Bloomington
-Bachelor of Science in Public Affairs Management & Human ResourcesActivities and Societies: IU Swim Club, National Society of Leadership and Success, FYAmbassadors, LeaderShape Institute
Experience

Indiana University
Jan 2012 - Jan 2015Dean's List- Spring 2014 & 2015
Student
Jan 2011 - Jan 2015Shaffer Intern- Event Intern
Jan 2014 - Jan 2014Program Assistant Coordinator- Office of First Year Experiences
Jan 2012 - Jan 2013Program Assistant- Office of First Year Experiences
Jan 2012 - Jan 2012

The Eiteljorg Museum of American Indians and Western Art
Jan 2014 - Jan 2014Special Events Intern
Suburban Collection Showplace
Jan 2014 - Jan 2014Sales/Event Coordinator Intern
Brentwood & Beacon Hill Golf Clubs & Banquet Centers
Jan 2015 - Jan 2017Event Director
59 West Entertainment Complex
Jan 2015 - Jan 2015Event Planner
Great Wolf Lodge
Jan 2017 - Jan 2019Sales & Catering Coordinator
Jan 2019 - Jan 2019Sales Coordinator
Jan 2017 - Jan 2019

GE Aviation
Jan 2019 - Jan 2020Staff Business Operations EngineerOperations leader and Product Owner leading the Aviation Digital Technology Transformation team in financial planning and culture enhancement. Department was reduced by more than 50% due to Covid-19 and corresponding Aviation industry pressures- Reconciled a successful 12% variance of an $8.05mil 2019 budget to Operating Plan, value proposition shown in growth of $10.3mil 2020 Plan. - Controlled vendor management relationships, processes and financials for 50% contractor workforce, ensuring exact billing.- Designed a playbook to create a diverse, inclusive culture that attracts, develops, rewards and retains top talent, executed to improve department’s NPS. - Furthered the Agile transformation of the organization by planning and executing external trainings, internal conferences and Quarterly Big Room Planning Sessions contributing to over 1,000 Aviation team learner hours. -Orchestrated team building and volunteering events, global calendars and internal tracking tools, showcasing high level execution capabilities. Show less

Thermo Fisher Scientific
Oct 2020 - nowSupervisor, Customer Experience
Jun 2022 - nowCustomer Experience Project Manager
Oct 2020 - Jun 2022
Licenses & Certifications
- View certificate

Leveraging Organizational Power Dynamics as a Leader
LinkedInAug 2024 - View certificate

Certified ScrumMaster® (CSM®)
Scrum AllianceSept 2019
Honors & Awards
- Awarded to Emily BaileyCulture Club Award Aviation Digital Technology Transformation Team Feb 2020
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