Stephen Wilson

Experience

• 

  TCI OF NEW YORK, INC

  Jan 1983 - Jan 1995

  Assisted in Capital Budgeting for Engineering Department.Supervised 13 Line Technicians.Ensured timely reporting to upper Management.Ensured completion and passing of the semi-annual FCC Proof of Performance tests.Performed Headend on-call duty.Completed and reviewed annual evaluations on staff.Facilitated Technical Training sessions for staff.Facilitated weekly safety meetings. Supervised 22 installers and Service TechniciansEnsured timely reporting to upper Management.Facilitated Technical Training sessions for staff.Ensured staff was following all Safety Policies.Completed and reviewed annual evaluations on staff.Facilitated weekly safety meetings.Facilitated accident investigations and monthly accident reviews. Performed troubleshooting from tap to customer's equipment.Maintained FCC Signal Leakage Specifications.Assisted Line Technicians when necessary.Performed on-call for System outages.

  • Chief Technician

    Jan 1991 - Jan 1995

  • Technical Supervisor/Safety Director

    Jan 1987 - Jan 1991

  • Service Technician

    Jan 1983 - Jan 1987
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  TCI NORTH CENTRAL REGION

  Jan 1995 - Jan 1999

  Area Engineer

  Engineering and Technical Resource for 38 Cable Systems throughout Minnesota and Wisconsin.Ensured Network Installation and Integration of all Advanced Services.Ensured timely reporting to upper Management.Ensured completion and passing of the semi-annual FCC Proof of Performance tests for all 38 Cable Systems.Performed Project Management responsibilities for all yearly new Build, Rebuild and Upgrades in each System.Performed Project Management responsibilities for all Fiber interconnects throughout Minnesota and Wisconsin.Facilitated Technical Training sessions for staff by using Equipment Vendors, SCTE and NCTI.Ensured weekly safety meetings were being held.Ensured that all company policies were being followed.Created and maintained Capital budgets for all systems. Show less

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  X

  Jan 1999 - Jan 2000

  Regional Engineer

  Engineering and Technical Resource for 32 Cable Systems throughout Northern Minnesota.Ensured Network Installation and Integration of all Advanced Services.Created and Maintained Capital Budget for all Systems.Ensured timely reporting to upper Management.Ensured completion and passing of the semi-annual FCC Proof of Performance tests for all 32 Cable Systems.Performed Project Management responsibilities for all yearly new Build, Rebuild and Upgrades in each System.Performed Project Management responsibilities for all Fiber interconnects throughout Minnesota and Wisconsin.Facilitated Technical Training sessions for staff by using SCTE, NCTI and Equipment Vendors.Ensured weekly safety meetings were being held.Ensured that all company policies were being followed.Created and maintained Capital budgets for all systems. Show less

• 

  HARMONIC, INC

  Jan 2000 - Jan 2009

  Senior Field Service Engineer

  Responsible for the development, deployment, and maintenance of a comprehensive technical service and support organization providing ongoing technical support to Harmonic, Inc. customers.Work closely with customers at their site(s) to setup VOD EdgeQAM Devices (Narrowcast Systems Gateway), Digital Video encoders and multiplexers/remultiplexers.MPEG2 over IP.Responsible for the Customer training, setup and testing of Long Haul Fiber Optic transport solutions using GbE, 10 GbE, 1310 nm, 1550 nm, WDM, CWDM and DWDM Technologies.Work with customers at their site(s), to setup 1550 nm and 1310 nm links in order provide Voice, Video and Data services. Work closely with customers to upgrade firmware using DOS Command Line interface, HyperTerminal, Telnet, and FTP. Show less

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  Charter Communications

  Feb 2000 - Jun 2000

  Group Engineer

  Engineering and Technical Resource for 32 Cable Systems throughout Northern Minnesota.Ensured Network Installation and Integration of all Advanced Services.Created and Maintained Capital Budget for all Systems within Group.Ensured timely reporting to upper Management.Ensured completion and passing of the semi-annual FCC Proof of Performance tests for all 32 Cable Systems.Performed Project Management responsibilities for all yearly new Build, Rebuild and Upgrades in each System.Performed Project Management responsibilities for all Fiber interconnects throughout Minnesota and Wisconsin.Facilitated Technical Training sessions for staff by using SCTE, NCTI and Equipment Vendors.Ensured weekly safety meetings were being held.Ensured that all company policies were being followed. Show less

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  Harmonic, Inc.

  Jun 2000 - Apr 2009

  Senior Field Service Engineer
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  CommScope

  Oct 2009 - Apr 2021

  Staff Technical Support Engineer

  Title change

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  ARRIS

  Oct 2009 - Apr 2011

  Senior Technical Support Engineer
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  Hope Water and Light Comm

  Sept 2021 - Oct 2022

  Broadband Services Supervisor

  I'm excited to start my new position with Hope Water & Light

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  ProCom Sales, Inc.

  Oct 2022 - Oct 2023

  Outside Plant Sales Represenative
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  Project Resources Group, Inc.

  Oct 2023 - now

  Project Manager

  Greenville, SC