
Nikolaos Psaraftis
Line manager / Electrical Engineer

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About me
Operations manager at Nokia
Education

National Technical Univeristy of Athens
1980 - 1986Master's degree Electrical and Telecom Engineering
University of Pedagogical and Technological Education ASPETE
1989 - 1990Pedagogical and Technological Education
Experience

National Center for Emergency (EKAB)
Apr 1989 - Aug 1990Line manager / Electrical Engineer• Responsible to organize, maintain and develop the wire line and wireless network of EKAB• Line manager of 3 service engineers and 2 assistant electronic engineers • Starting from bid preparation till set up and installation and operation of two base stations (Larissa & Creta) and new transceivers for ambulances

Siemens
Dec 1990 - Mar 2007• Responsible for project management team (5 people) for fixed networks C&I projects in a multinational R&D environment for Siemens soft switch (EWSD / hiE)• Handover Project Manager for Siemens DCs worldwide (Portugal, Finland, Hungary and China) • Responsible for IN (Intelligent Network) for fixed and mobile operators• Responsible for a team of 20 people for development, system test and project management • Acting as project manager in various mobile C&I IN projects (Jordan - Fastlink, Kuwait - MTC) • Responsible for a development team (7 people) for baseline / C&I customer fixed project for analogue interfaces for both Call and Line processing • Successful implementation on target of baseline interfaces (V5 interface in Line and Call processing) and numerous C&I fixed projects for the analogue interfaces (Call processing) • Responsible or analogue interfaces - Line and Call processing
Senior Project Manager & Line Manager
Jul 2002 - Mar 2007Line Manager & Project Manager
Jan 2000 - Jun 2002Line Manager
Nov 1998 - Dec 1999R&D Engineer
Dec 1990 - Oct 1998

Nokia
Apr 2007 - now• Technical & financial review and control• Reusage of all OPEX R&D materials purchase needs -including prototypes- for entire Mobile Networks (MN) division • Participation in Flea Market tool creation• Process and team creation from scratch• Process scope, besides transparency and savings, to ensure the most effective and efficient use of MN OPEX R&D Materials / LVA budget• Continuous trainings for all MN planners / group leaders worldwide for this process and relevant tool • Continuous process improvement – define and follow-up KPIs for process efficiency• Project member for MN transformation: actual vs target and ranking of all MN development units• Project management for tools automation and user interface Show less • Responsible for MBB (Mobile Broadband) liquid core for entire MME (Mobility Management Entity) product portfolio• Projects as Quality Manager:-Systematic RCA/EDA (Root Cause Analysis / Escape Defect Analysis), via 5Why approach, for all critical and major errors -Single contact point for MME product CEDAR -Monitoring and follow up via CAPA (Corrective & Preventive Actions) projects in Jira tool in case of deviations from targets of quality / TL9000 / QEJ (Quality Education Journey) KPI’s -Ownership for whole MME product portfolio (TL9000 SFQ KPI)• Project Manager for special issues activities:-Defining, calculating and sharing team’s KPI’s, providing MME scorecard and preparing, monitoring and follow up of MME business execution plan -Providing and monitoring current and next steps improvement plan (quality, system, performance, competence etc) • Responsible for competence and onboarding training programs for Line Manager & R&D Engineers Show less • Lead APO (Area Product Owner) in MBB (Mobile Broadband) for whole OMP (Mature products) for various programs and customers • TS (technical support) single entry point for key customers of OMP • Maintenance lead for whole OMP • Project manager for improvement projects and buddy for French development location to establish efficiently its own technology center improvement project portfolio• Planned and executed the ”Business Continuity real power off project” in whole technology centre of Athens premises and labs Show less
Operations Manager
Jan 2020 - nowProject Manager / Team Leader / Global Process Owner
Sept 2016 - Dec 2019R&D – Maintenance Project Manager/ Quality Manager/ Competence Manager
Apr 2014 - Aug 2016Lead Area Product Owner / Maintenance Lead / Project manager
May 2012 - Mar 2014Program Manager
Apr 2007 - Apr 2012
Licenses & Certifications
- View certificate

Creating and Giving Business Presentations
LinkedInMar 2021 - View certificate

Excel: Analytics Tips
LinkedInOct 2021 - View certificate

Quality Practitioner Yellow Belt
NokiaDec 2023 - View certificate

Acting Decisively
LinkedInFeb 2023 - View certificate

Data Visualization for Data Analysis and Analytics
LinkedInMar 2021 - View certificate

Web Security: OAuth and OpenID Connect
LinkedInDec 2020 - View certificate

Digital Body Language
LinkedInDec 2022
Languages
- grGreek
- enEnglish
- geGerman
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