Bethany Leach

Experience

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  Starbucks

  Mar 2008 - Jul 2012

  Supervisor

  Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It is the world's largest coffeehouse chain. As of November 2021, the company had 33,833 stores in 80 countries. The rise of the second wave of coffee culture is generally attributed to Starbucks, which introduced a wider variety of coffee experiences. As a supervisor, I was a role model of the store operations standards that define the Starbucks Experience. I lead shifts alongside a team of baristas in order to provide excellent customer service and hand-crafted beverages. I was part of a dynamic store environment where I was able to positively influence and guide others while developing my own leadership skills. Show less

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  GeneCure Biotechnologies

  Aug 2014 - Oct 2014

  Research Assistant

  GeneCure Biotechnologies is a biotechnology company focused on developing its patented gene transfer technology into effective treatments for various genetic diseases, infectious diseases, and cancers. GeneCure's platform technology is based on a primate lentivirus, which has been shown to efficiently deliver therapeutic genes in both pre-clinical and human clinical trials with no harmful side effects.As a contract research assistant, responsibilities included:- Cultured bacteria and purified plasmids using mini-preps and max-preps (Qiagen columns).- Made reagents, cleaned products in autoclave, performed other research tasks as needed Show less

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  Shady Grove Fertility

  Nov 2014 - May 2015

  Andrology Specialist

  SGF Atlanta, formerly Georgia Reproductive Specialists (GRS), is part of the Shady Grove Fertility (SGF) international network of state-of-the-art infertility care and IVF centers, offering patients individualized care, innovative financial options, and pregnancy rates among the highest in the United States. SGF Atlanta offers a full range of reproductive medicine and fertility treatments, including diagnostic testing and treatment options from simple drug therapy and surgical procedures to assisted reproductive technologies (ART), for both men and women. As an andrology specialist, I was responsible for performing semen analysis to include sperm count, sperm motility, sperm morphology, viability, leucoscreen and anti-sperm antibody testing. I supported the andrology/embryology lab by taking back patients, doing SAs, IUIs, Cryos.Selected responsibilities include:- Maintained accurate, current cryopreservation records- Performed and maintained records for all study protocols- Performed blood tests to determine hormone levels of women trying to conceive.- Analyzed semen samples to calculate progression/motility of sperm for insemination/cryopreservation- Studied egg and sperm morphology - combined both in petri dishes (in-vitro fertilization). Show less

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  Sherwin-Williams

  Oct 2015 - May 2016

  Assistant Manager

  Sherwin-Williams is an American company based in Cleveland, Ohio. It is mainly engaged in the manufacture, distribution, and sale of paints, coatings, floor coverings to professional, industrial, commercial, and retail customers, primarily in North and South America and Europe. Currently, Sherwin-Williams has operations in more than 120 countries. As an assistant manager, I was responsible for assisting in managing a Sherwin-Williams serving both commercial and retail customers. This includes managing all components of store operations, including customer service, marketing, merchandising, inventory, financial reports and store safety. I assisted in training store employees and assigning work. In addition, I generated sales leads by calling current and potential customers.Selected responsibilities include:- Tracked and analyzed sales patterns in order to ensure consistent inventory levels.- Managed training, scheduling of employees, and assigning work.- Started Employee of the Month initiative in order to incentivize staff to prioritize the customer and reduced the customer complaining rate by 20 percent. Show less

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  SEIU Healthcare 1199NW Multi-Employer Training Fund

  Oct 2017 - Mar 2018

  Mathematics Science Tutor

  SEIU Healthcare 1199NW Multi-Employer Training and Education Fund is a nonprofit, labor-management partnership between fourteen hospital employers across seven healthcare systems and the largest healthcare union in Washington State. The organization provides tutoring services to current hospital employees so that they may move into more specialized positions in the hospital system. As a science and mathematics tutor, I was responsible for meeting with several students on a weekly basis to help teach them pertinent material for their educational development. Selected responsibilities include:- Hired to tutor hospital workers in healthcare prerequisites/programs.- Tutored in Algebra, Geometry, Pre-Calculus, Statistics, Calculus, Biochemistry, General Chemistry, Biology, and Anatomy.- Constructed instructional material to help students in studying and proficient note-taking. Show less

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  University of Washington

  Jun 2018 - Feb 2019

  Data Science Intern

  University of Washington is a university well known for its medical, engineering, and scientific research. As a data science intern, I was responsible for meeting with different academic department heads in order to craft data science projects to answer their questions with respect to their own program planning/development. I collaborated with three other data science interns to carry out these projects.Selected responsibilities include:- Extracted internal datasets (merging where appropriate) to create a consolidated dataset for further analysis via Excel and R.- Utilized MiniTab statistical software and RStudio to track and analyze data.- Identified, evaluated, and explained trends in complicated datasets using R to construct models and Tableau to build dashboards to explain findings to a larger audience. Show less

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  Tacoma-Pierce County Health Department

  May 2019 - Apr 2021

  Environmental Health Tech Specialist

  Tacoma-Pierce County Health Department is a public health department responsible for serving the city of Tacoma as well as Pierce County in the state of Washington. In this role, I was responsible for working with customers and septic companies to support the technical state of their accounts and to troubleshoot why they were flagged for septic deficiencies at their properties.Selected responsibilities include:-Built and analyzed compliance cases flagged for various septic deficiencies in problematic soil regions.-Worked with OAPI (Office of Assessment, Planning & Improvement) to perform data analyses on cases pertaining to my division (Environmental Health).-Partnered with the EPA (Environmental Protection Agency) to construct the Smelter Plume survey and analyzed the resulting data in RStudio and then created dashboards in Tableau. Show less

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  ROM Technologies, Inc.

  Nov 2024 - now

  Analyst, Sales Operations

  Duties & Responsibilities:• Act as the main point of contact for CRM issues, integrations, improvements and process documentation for the Orthopedic Sales Team.• Ensure Data Accuracy and completeness within the CRM (Insightly) and any other sales-related database.• Conduct regular audits and validations of the CRM to maintain high-quality data integrity.• Assist in preparing and maintaining training resources for the CRM.• Train sales staff on CRM best practices and SOPs on an as-needed basis, including any necessary re-trainings as procedures change.• Quality Check and correct sales team-input CRM data to ensure accuracy and effectiveness of the sales team as well as validity of the source of truth for Physicians.• Identify and implement improvements in sales processes and workflows within the CRM to enhance efficiency and productivity.• Prepare, review for accuracy, and present Sales Performance Reports on a regular basis.• Develop reports and dashboards to provide timely, accurate, and actionable insights to the sales team and management.• Assist in developing and maintaining Business Intelligence Dashboards in Insightly, Power BI or other BIVisualization Tools for the Orthopedic Sales Team and Leadership.• Collect and Analyze Prescription Forecasts in regular reporting.• Assist in developing, executing, and maintaining lead generation strategies including partner referrals, investor referrals, web scraping, purchased lead lists, etc.• Assist in Managing Lead Funnel Maintenance to ensure any leads marked with incorrect contact data are then data-mined or web-scraped to obtain contact information to allow the Orthopedic Sales team to move leads through the Sales Funnel. Show less