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Brian Ramaswami

IT Support Technician

124 followers

Seattle, Washington, United States

Connect with Brian Ramaswami to Send Message

Connect with Brian Ramaswami to Send Message

Timeline
About me
Developer II at Expeditors
Education
- Gonzaga University
  -
  Bachelor of Science - BS Computer Science
- UC Irvine
  -
  Full Stack Web Development Computer Science
  - Trained in Full Stack Web Development- Browser Based Technologies (HTML, CSS, JavaScript, jQuery)- Databases (MySQL, MongoDB)- Server Side Development (Node.js, Express, MERN Stack)
Experience
- Gonzaga University
  Sept 2015 - May 2016
  IT Support Technician
  - Monitored and maintained computer systems and networks- Installed and configured computer systems, diagnosed hardware and software faults- Gained knowledge of Windows and OS operating systems- Worked with customers over the phone, online, and in person to troubleshoot technical issues
- The Habit Burger Grill
  Jan 2016 - Jan 2017
  Head Cashier
  - Provided helpful information to customers regarding products and promotions- Handled cash, credit or check transactions with customers- Worked with other team members in a fast-paced environment to provide excellent service- Resolved customer complaints in a timely and professional manner
- Lowe's Companies, Inc.
  Jan 2017 - Jan 2018
  Customer Service Associate
  - Responded to customer inquiries throughout their shopping experience- Maintained up to date knowledge of all Lowe's products and services- Displayed a positive, empathetic and professional attitude toward customers at all times
- Gonzaga University
  Jan 2018 - Jan 2019
  Recreation and Common Area Repair Technician
  -Responded on site to tickets submitted by students regarding common room maintenance.
- Expeditors
  Apr 2020 - now
  - Developer II
    Jun 2022 - now
  - Associate Developer
    Apr 2020 - Jun 2022
Licenses & Certifications
- Full Stack Web Developer
  UC Irvine
  Sept 2017

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