Lisa Richard

Experience

• 

  Dr Georges L Dumont

  Jun 2001 - May 2005

  Receptionist - Pediatrics, Emergency Room, Coronary Intensive Care, Surgical Intensive Care
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  Dr Elaine Deschenes, Dr Marie Josee Roy and Dr Saada Assi, Pediatricians

  May 2005 - May 2007

  Medical Secretary
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  Service Canada

  May 2007 - Jan 2009

  Claims Prep Clerk (Data Entry)
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  Atlantic Canada Opportunities Agency

  Jan 2009 - Jun 2010

  Receptionist - Head Office
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  Public Service Pension Center

  Jun 2010 - Sept 2011

  Tier 1/Insurance clerk
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  Georges L Dumont Hospital

  Nov 2010 - Jan 2012

  Emergency Room Receptionist
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  Atlantic Canada Opportunities Agency

  Sept 2011 - Jan 2012

  Receptionist - Head Office
• 

  Fisheries and Oceans Canada

  Jan 2012 - Mar 2012

  Administrative Assistant - Conservation and Protection
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  Public Service Pension Center

  Mar 2012 - May 2013

  Pension Specialist - Survivor benefits

  Benefit payout to survivors of pensioners of the Public Service of CanadaFile management

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  Atlantic Canada Opportunities Agency

  Apr 2013 - Nov 2016

  Human Resources Staffing Assistant

  • Received, recorded, analyzed, processed staffing requests• Advised ACOA line managers, management and HR Advisors on procedures and information requirements for staffing processes• Tracked and managed staffing processes and responded to related inquiries• Gathered, verified and researched information and prepared documentation required for the processing of staffing actions• Created and published process posters and Notification notices on Publiservice and Jobs.gc.ca websites• Performed preliminary screening of candidates• Scheduled interviews and schedules• Administered various staffing evaluations• Requested priority clearance numbers• Issued letters of offers• Created, administered, maintained and updated ACOA staffing files and the employee portion of organization charts; inputs, monitors and updates staffing and employee data in the Human Resources Information System (HRIS and MyGCHR) • Collected, tracked and researched staffing information for reporting and monitoring purposes and prepared and maintained various reports (Employee Count by Tenure/Appointment Type, SOS in Last 30 Days, End of Appointment , amongst others)• Maintained and updated ACOA intranet information regarding the activities of the Staffing section• Reviewed, edited, formatted, proofread and verified information and statistics for various reports and correspondence on staffing matters• Provided administrative services in the areas of filing, document archiving and translation• Experienced in the use of MyGCHR (PeopleSoft), HRIS, PIMS, Sharepoint, Publiservice, PSRS programs and systems Show less

• 

  Centre Medical de Shediac

  May 2013 - Jan 2015

  Medical Clerk

  Taking inbound callsScheduling patient appointmentsHandling medical specimensData entry of medical testsMedical billingFilingDealing with sensitive matters

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  Public Services and Procurement Canada | Services publics et Approvisionnement Canada

  Jan 2017 - now

  Editing, Formatting, Proofreading, Web page development. Minor translations and Publishing of departmental procedures.

  • Client Experience Coach

    Feb 2023 - now

  • Acting Client Experience Coach

    Dec 2021 - now

  • Technical Writer

    Jan 2017 - Dec 2021