Sandeep A.

Experience

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  ITC Hotels

  May 2017 - Oct 2017

  Industrial Trainee

  Worked as an industrial trainee in all the core departments spaning from Front Office, Housekeeping, Food and Beverage service and Production.

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  GreenPark Hotels and Resorts Limited

  Jun 2019 - Sept 2021

  Graduate Management Trainee

  1.Has worked as Management Trainee in all the core departments ( F&B service, production, Front office, Housekeeping).Has done specialization in F&B.key responsibilities of handling cash and customer satisfaction by meeting up the KPI standards, along with that made reports on daily basis pertaining to sales and team up to make roaster for the team.Robustly followed all the norms and SOPs in customer management areas.Further took classes of subordinates over F&B service and customer service etiquettes, took the briefing and debriefing of team members on daily basis, always strive to make customer satisfaction and retention as priority. Show less

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  Cinépolis India

  Oct 2021 - Apr 2023

  Assistant Operations Manager

  Handling the ground work and operations for cinépolis. The work span covers different part namely ushering, box office, concessions,stores (stock taking), IT & projections, maintenance, housekeeping, on job evaluations, maintaining par stock level, F&B equipment maintenance,variances and COGS, control wastage, competition & pricing review and spanning to creating movie schedule in Vista and FSMS ( Food Safety Management System) and programming the reports- distribution and submission of various taxes. Updating the KPI board, assigning the targets to team, floor and POS management and to maintain the daily night reports and taking feedbacks from the guests. Show less

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  Air India Limited

  Oct 2024 - now

  Marketing Manager

  Responsible for planning, implementing, and overseeing promotional campaigns and strategies to increase a company's visibility, customer base, and revenue.