
Adim Lesfikri
Guest Service Center

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About me
Security Manager
Education

SMIP Negeri Jakarta (SMKN 57)
1993 - 1996Tourism vocational school.webp)
Universitas Indonesia (UI)
1998 - 2001French LiteratureActivities and Societies: University Indonesia Taekwondo Team Activist at IKMASIS UI (Ikatan Mahasiswa Sastra Prancis Universitas Indonesia)
Experience

Sheraton Media Hotel & Towers Jakarta
Oct 1996 - Sept 2001Guest Service Center
JW Marriott Jakarta
Sept 2001 - Jan 2008Loss Prevention OfficerLast position

Novotel Mangga Dua Square Jakarta
Jan 2008 - Nov 2008Security Supervisor
Le Meridien Jakarta
Nov 2008 - Oct 2009Senior Security Supervisor
Swiss-belhotel Jakarta
Nov 2009 - Oct 2011Security Manager• Trains and manage security staff to effectively monitor and protect company assets.• To continually improve departmental performance.• Assists in the development and implementation of emergency procedures / crisis management plan.• Trains staff on proper patrol procedures, Monitors adherence to periodic hotel and parking area patrol schedules.• Ensures proper documentation of property patrols is maintained.• Assists in managing shipping and receiving procedures.• Helps ensure proper guest safe deposit procedures are followed,• Understands hotel cash handling procedures and reports any procedure violations to the General Manager and appropriate management.• Knows the procedures and is able to obtain pre-screening certification for any associate who will be in a cash handling or security position.• Trains staff on proper investigative procedures for loss of hotel assets and ensure compliance with policies.• Effectively monitors and access control to guest areas; storage areas; associate work areas; locker rooms and parking areas.• Is able to administer first aid as needed and ensures security staff is certified in first aid and CPR.• Helps associates and guests obtain necessary medical attention on a timely basis.• Assists in the management of claims by ensuring proper procedures are followed and documented.• Ensures all associate accidents and guest liability incidents are reported to Claims Reporting Service in a timely manner. * familiar with local law enforcement officials and policies.* Understands the principles of "duty of care" and trains officers accordingly.* Establish and maintaining good relationship with other department, local authorities, and government, Local Police and Fire Department. Show less

The Phoenician Resort
Sept 2011 - Jan 2014Security Manager
DoubleTree By Hilton Jakarta - Diponegoro
Jan 2014 - nowSecurity Manager
Licenses & Certifications
- View certificate

Humor in the Workplace
LinkedInJul 2023 - View certificate

Nano Tips for Developing Magnetic Charisma with Shadé Zahrai
LinkedInJan 2023
Languages
- frFrench
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