Ashlee Smith

Experience

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  JCPenney Portrait Studio

  Feb 2012 - May 2012

  Sales/Designer

  • Assisted customers with appointment scheduling and answered questions and concerns.• Coordinated and interacted with customers during photo selection phase: guided, assisted and suggested the right fit for frames, pictures and prints.• Efficient in cash register operations; assisted customer with payments during check out. • Managed the set-up of photography equipment to include cameras, lighting and backgrounds.• Assisted customer with background selection; suggested settings for both kids and adults.• Designed displays and coordinated promotions of new products and special offers. Show less

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  Victoria's Secret

  Jul 2012 - May 2015

  • Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences • Builds customer loyalty by opening Victoria's Secret Angel cards, converting customer relationship marketing and customer capture • Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors • Displays general product knowledge of all categories • Contributes to building a high performance team• Communicates effectively with direct manager, sales leadership team and associates • Provides feedback on improvement opportunities and any obstacles that hinder execution Show less • Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth• Maximizes sales potential by spending 80% of scheduled time on the sales floor• Leads Best at Bras initiatives with a focus on current selling strategies• Gains business insight for assigned category (Lingerie) and creates SMART action plans that improve execution and results• Drives customer loyalty through current brand strategies, including credit and customer relationship marketing• Supports execution of Emerging Concepts in accordance with brand guidelines• Manages and resolves customer relations issues• Creates an awareness of and builds capabilities in loss prevention by fostering a culture of honesty and connecting the links between customer service, associate engagement and shrink• Owns talent management lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition• Communicates effectively with sales leadership team, associates and peers, including cascading relevant information to direct reports Show less • Leads Best at Bras initiatives with a focus on current selling strategies• Serves on sales leadership team and is responsible for total store results• Fosters a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences• Partners with brand delivery team to plan brand guides and initiate floor moves as needed• Ensures high quality execution and facilitation of sales education materials and selling strategiesUnderstands and demonstrates Limited Brands and values Show less • Reinforces a customer-centric culture, where the full energy and activity of the store team are focused on the delivering highly satisfying customer experience• Owns results for the assigned category (Beauty)• Maximizes sales potential by spending 90% of scheduled time on the sales floor• Supports direct manager in execution and facilitation of sales education materials and selling strategies• Provides feedback on improvement opportunities and any obstacles that hinder execution Show less

  • Sales Specialist

    Jan 2015 - May 2015

  • Lingerie Supervisor (Holiday)

    Nov 2014 - Jan 2015

  • Bra Specialist

    Feb 2014 - Nov 2014

  • Beauty Supervisor (Holiday)

    Nov 2013 - Feb 2014

  • Sales Associate

    Jul 2012 - Nov 2013
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  Gordmans

  May 2015 - Sept 2015

  • Assist with talent selection, coaching, developing, and managing associate performance. • Lead a team focused on customers and driving results through customer service, inventory control, and merchandising. • Support the manager in generating sales and profits and managing expenses.• Assist in driving new ideas, sharing information with others, and creating solutions to problems.• Ensure staff maintains store presentation and supports brand consistency. • Identify opportunities; develop and execute a plan to realize those opportunities Show less

  • Assistant Store Manager

    Aug 2015 - Sept 2015

  • Merchandising Intern

    May 2015 - Aug 2015
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  Maurices

  Sept 2015 - Feb 2016

  First Assistant Manager

  • Leading and Inspiring a team focused on customer obsession and driving results• Assist with talent selection, associate development and retention• Assist in visual presentation and ensuring sound operational practices• Support the manager in generating sales and profits and managing expenses• Assist in driving new ideas, sharing information with others and creating solutions to problems

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  Union Pacific Railroad

  Feb 2016 - now

  • Human Resources Manager II SAP Technology Support

    Apr 2018 - now

  • HR Service Center Specialist II

    Mar 2017 - Apr 2018

  • HR Services Senior Specialist

    Feb 2016 - Mar 2017