Natalie Derifaj

Experience

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  Delaware North

  Jun 2007 - now

  Suite Attendant

  Suite Attendant• Responsible for all guests’ food & beverage service needs in loges during games• Caring for small to larger groups of people (10 - 100), expenses ranging from $1500 - $6000 per game • Present menus to guests’ and answer questions about menu items, making recommendations based on party size • Efficiently utilize software to input orders and close-out guests bill• Provide excellent customer service to each guest with each encounter• Train new attendants on game day tasks e.g. room set up, ordering software, menu recommendations to up-sell and restocking beverage pars Show less

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  Sand Run Pharmacy

  Aug 2013 - Oct 2022

  CPhT/Marketing

  Certified Pharmacy Technician (CPhT) in Retail and Compounding Pharmacy • Works closely with pharmacists in retail to efficiently process prescriptions• Accurately compounds medications according to prescription order following the standards of state pharmacy board and federal laws; checking labels, compound documents, and prescription content• Creates, revises and distributes Standard Operating Procedures (SOPs) for new and existing formulas• Generates the monthly compounding reports• Responsible for quality control documentation; testing potency of compounded prescriptions and proper logging of control substances• Updates and maintains pharmacy inventory and supplies• Interacts professionally with customers maintaining a customer friendly approach while upholding HIPAA standards of privacy• Train new technicians and mentor pharmacy students • Provides excellent customer service to clients including physicians, veterinarians and their respective staff• Routinely visits Dermatology, Obstetrics/Gynecology, Pediatric, and Veterinary practices at least four times a month to market new or specialty compound products • Research and cold call new physician practices in the local area with availability of compounding services customized to their patient’s needs• Coordinate and participates in numerous medical/pharmacy fairs e.g. Senior, Pet, & Women’s Fairs• Design all flyers, signage, and banners distributed by the pharmacy• Create and distribute the monthly newsletter based on current health topics for retail customers and the pharmacy website Show less

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  Pep, LLC.

  Oct 2022 - now

  • Account Supervisor

    Jun 2024 - now

  • Senior Account Executive

    Dec 2023 - Jun 2024

  • Associate Manager

    Oct 2022 - Dec 2023