Jeffrey Maala

Jeffrey Maala

Process Engineer

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location of Jeffrey MaalaLandstuhl, Rhineland-Palatinate, Germany

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  • Timeline

  • About me

    AWS Certified Solutions Architect Associate | Industrial Engineer | Technical Support Specialist

  • Education

    • DCI Digital Career Institute

      2023 - 2023
      AWS re/Start Program Cloud Computing

      -Learned how to configure, monitor, and support the suite of core AWS services.-Completed full-time, classroom based skills development and training program on IT fundamentals, AWS Cloud, and professional skills.-Learned how to apply core AWS services in the areas of compute, storage and networking; including EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS and Route 53.-Built IT fundamental skills, including: working knowledge of Linux OS, writing scripts in Python and Shell.

    • University of San Carlos

      2001 - 2006
      Bachelor of Science in Industrial Engineering
  • Experience

    • Metro Wear, Incorporated

      Jun 2006 - Dec 2006
      Process Engineer
    • Feeder Apparel Corporation

      Jan 2007 - May 2007
      Process Engineer

      - Responsible for supervising more or less 24 operators in a sewing line.- Responsible for planning in order to meet deadlines.- Responsible in conducting Time and Motion Study, as well as Line Balancing of a particular sewing line in order to achieve the required target output.

    • Dynata

      Oct 2007 - Oct 2009
      Market Researcher

      - Responsible for conducting market research surveys, customer satisfaction surveys, political surveys, and product awareness studies to extract consumers and each individual persons’ ideas, comments, reactions, and opinions to help improve products and services.

    • Sykes Asia Inc.

      Nov 2009 - May 2012
      Technical Support Specialist
    • Concentrix

      May 2012 - Nov 2012
      Technical Support Specialist
    • Teleperformance Careers Philippines

      Nov 2012 - May 2016
      Technical Support Specialist
    • Lexmark International, Inc.

      May 2016 - Oct 2018
      Technical Support Specialist

      -Handled internal and external technical support requests (hardware or software) for Lexmark products and services (Laser Printers).-Provided technical solutions using all available resources.-Provided support for high-value clients, trained help desks, onsite service technicians, and products/environments of higher complexity.

    • LucaNet

      Jan 2024 - now
      Junior Technical Service Engineer
  • Licenses & Certifications

    • Zeugnisbewertung: Hochschulabschluss

      Zentralstelle für ausländisches Bildungswesen
      Feb 2022
    • Google Apps: Google Drive

      Skillsoft
      View certificate certificate
    • Server 2016 - Install, Store, and Compute: Installation Options

      Skillsoft
      View certificate certificate
    • Networking Fundamentals: Configuring Wired and Wireless Networks and Firewalls

      Skillsoft
      View certificate certificate
    • Microsoft Office 365: Applications

      Skillsoft
      View certificate certificate
    • Bescheinigung: Ingenieur

      Ingenieurkammer Rheinland-Pfalz
      Nov 2022
    • Python for Beginners

      SAP
      Jun 2022
      View certificate certificate
    • Python for Beginners(Record of Achievement)

      SAP
      Jun 2022
      View certificate certificate
    • Ride the SAP HANA Wave: Fundamentals and Insights into Cloud Databases (Record of Achievement)

      SAP
      Apr 2022
      View certificate certificate
    • SAP HANA Wave: Fundamentals and Insights into Cloud Databases

      SAP
      Apr 2022
      View certificate certificate