
Jeffrey Maala
Process Engineer

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About me
AWS Certified Solutions Architect Associate | Industrial Engineer | Technical Support Specialist
Education

DCI Digital Career Institute
2023 - 2023AWS re/Start Program Cloud Computing-Learned how to configure, monitor, and support the suite of core AWS services.-Completed full-time, classroom based skills development and training program on IT fundamentals, AWS Cloud, and professional skills.-Learned how to apply core AWS services in the areas of compute, storage and networking; including EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS and Route 53.-Built IT fundamental skills, including: working knowledge of Linux OS, writing scripts in Python and Shell.

University of San Carlos
2001 - 2006Bachelor of Science in Industrial Engineering
Experience

Metro Wear, Incorporated
Jun 2006 - Dec 2006Process Engineer
Feeder Apparel Corporation
Jan 2007 - May 2007Process Engineer- Responsible for supervising more or less 24 operators in a sewing line.- Responsible for planning in order to meet deadlines.- Responsible in conducting Time and Motion Study, as well as Line Balancing of a particular sewing line in order to achieve the required target output.

Dynata
Oct 2007 - Oct 2009Market Researcher- Responsible for conducting market research surveys, customer satisfaction surveys, political surveys, and product awareness studies to extract consumers and each individual persons’ ideas, comments, reactions, and opinions to help improve products and services.

Sykes Asia Inc.
Nov 2009 - May 2012Technical Support Specialist
Concentrix
May 2012 - Nov 2012Technical Support Specialist
Teleperformance Careers Philippines
Nov 2012 - May 2016Technical Support Specialist
Lexmark International, Inc.
May 2016 - Oct 2018Technical Support Specialist-Handled internal and external technical support requests (hardware or software) for Lexmark products and services (Laser Printers).-Provided technical solutions using all available resources.-Provided support for high-value clients, trained help desks, onsite service technicians, and products/environments of higher complexity.

LucaNet
Jan 2024 - nowJunior Technical Service Engineer
Licenses & Certifications

Zeugnisbewertung: Hochschulabschluss
Zentralstelle für ausländisches BildungswesenFeb 2022- View certificate

Google Apps: Google Drive
Skillsoft - View certificate

Server 2016 - Install, Store, and Compute: Installation Options
Skillsoft - View certificate

Networking Fundamentals: Configuring Wired and Wireless Networks and Firewalls
Skillsoft - View certificate

Microsoft Office 365: Applications
Skillsoft 
Bescheinigung: Ingenieur
Ingenieurkammer Rheinland-PfalzNov 2022- View certificate

Python for Beginners
SAPJun 2022 - View certificate

Python for Beginners(Record of Achievement)
SAPJun 2022 - View certificate

Ride the SAP HANA Wave: Fundamentals and Insights into Cloud Databases (Record of Achievement)
SAPApr 2022 - View certificate

SAP HANA Wave: Fundamentals and Insights into Cloud Databases
SAPApr 2022
Languages
- enEnglish
- geGerman
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