
Himanshu S.
Sales Executive

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About me
| Technical Support Engineer | ADOBE | Adobe Workfront | CompTIA Security + | Cyber Law | Marketer | Leader | Network Engineer | Delhi University | Sociology |
Education

Maharaja Agrasen College
2013 - 2017B.tech computer science Computer Science
Indira Gandhi National Open University
2018 - 2020Master's degree SociologyUniversity.webp)
CCS (Chaudhary Charan Singh)University
2020 - 2023Bachelor of Laws - LLB Cyber Law
Experience

Maison Infra. Pvt. Ltd.
Jul 2017 - Aug 2019Sales ExecutiveSales Executive- Calling prospects and fixing appointments with them- Presented the project to potential buyers - Did follow-ups for the closure of the deal- Imparted training and field support to my fellow team members- Generating B2B and B2C leads through online and offline platforms

GoldBucks Realty
Aug 2019 - May 2021Business Development Manager
S.A. Enterprises
Jun 2021 - Apr 2023Technical Support EngineerWorked with Indian Oil, TATA 1mg Delloite as a TSE.Assembling of PC & Troubleshooting.Repair software’s Ex: - MS Office, Chrome & Mozilla etc.Network Configuration.Network Engineering.Network Switches and Routers.IP NetworkingAzure Active DirectoryProgramming languages: HTML CSS JAVASCRIPT Operating systems: Windows, Linux, macOSNetworking: TCP/IP, DNS, DHCP, VLAN, VPNSecurity tools: Wireshark, Nmap, Metasploit, NessusSecurity technologies: Firewall, IDS/IPS, SIEM, Encryption, Authentication Show less

Adobe
Apr 2023 - nowWorkfront Migration to ABP
Technical Support Engineer l
Jun 2024 - nowTechnical Support Engineer
Apr 2023 - Jun 2024
Licenses & Certifications
- View certificate

Customer Service: Managing Customer Feedback
LinkedInMay 2023 - View certificate

Communicating Across Cultures (2018)
LinkedInMay 2023 - View certificate

Project Management Foundations: Teams
LinkedInMay 2023 - View certificate

Developing Your Emotional Intelligence
LinkedInMay 2023 - View certificate

Creating Positive Conversations with Challenging Customers (2019)
LinkedInMay 2023 - View certificate

Learning Outlook 2016
LinkedInJun 2023 - View certificate

Customer Service: Call Control Strategies
LinkedInMay 2023 - View certificate

Writing Customer Service Emails
LinkedInMay 2023 - View certificate

Customer Service: Managing Customer Expectations
LinkedInMay 2023 - View certificate

Empathy for Customer Service Professionals
LinkedInMay 2023
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