Donald Morrison

Experience

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  Intel Corporation

  Aug 1997 - Feb 2007

  Equipment Technician

  • Certified Level 3 on all Poly-Flow, Wafer handling equipment and Parts Clean Tools. • Wrote 48 Final and 16 Preliminary White Papers for the P874 Process Ramp of FSG Tools.• Qualified 150 Parts Clean and Wafer Handling tools for the P874 Process Ramp.• Member of 5 VF JET's: 8" Parts Clean, VFQ, BBQ, Recif, and Spec Alignment.• Owner of 26 VF Spec's for Parts Clean and Wafer Handling.• Intel U Instructor for GG Evacuation and Hazardous Waste Handling.• Managed all BOM's and ordered all repair parts needed for FSG tools.• Coordinated and managed all vendor training for FSG technicians.• Owned the budget for FSG during the P874 ramp.• Coordinated and maintained all functions of the FSG group. Managed 12 Technicians in their daily functions as well as owned the ramp schedule and maintenance schedule of 150 tools.Fab23 Shift 7 MT 2001 – 2002Fab23 Install/Qualification 2000 – 2001Fab07 Sort Rio Rancho, NM 1997 – 2000• MT: Conducted daily Sort operations.• MTE: Performed maintenance, trouble shooting and repair of all Sort equipment. Show less

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  PolyFlow Engineering LLC

  Mar 2007 - Jun 2011

  Service Manager

  • Recruited, hired, supervised and motivated a staff of 18 field and customer service personnel.• Managed 3rd Party Contracts and personnel for 5 subcontractors in foreign countries, China, Russia, Germany, Switzerland, Israel, Taiwan, Singapore, Malaysia, and Italy.• Directed all activities and supported customer requirements.• Utilized troubleshooting and communication skills to assist customers.• Certified Level 3 on all equipment sold by Poly-Flow. • Maintained an operating budget of $573K annually.• Increased parts and service revenue from less than $900K per year to over $1.5M per year, this was accomplished by visiting customer sites and conducting equipment audits. Show less

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  Air Products and Chemicals Inc

  Jun 2011 - Nov 2014

  Service Manager

  • Managed and directed 9 Field Service Technicians and 4 Customer Service Specialists.• Planned and managed all activities during customer conversion and upgrades on existing equipment as well as over 80 new tool startups.• Developed advancement structure and levels for service technicians to align with Air Products global MEGASYS team.• Managed the implementation of the Basic Safety Practices and Accident Predictive Techniques program for the service department and office personnel.• Managed budgeting, cost control and department revenue.• Investigated and resolved customer quality and service complaints and ensured customer satisfaction.• Increased parts and service revenue from less than $2M per year to a high of over $4.5M. In 2013 this was accomplished by visiting customers, auditing equipment, and directing the service staff to perform inspections on equipment while on customer sites. Also made recommendations for upgrades and conversions on existing equipment.• Assisted with the implementation of SAP and resource tracking in the service department. Show less

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  Hunt Companies, Inc

  Dec 2015 - now

  • Maintenance Director

    Sept 2017 - now

  • Assistant Maintenance Director

    Dec 2015 - now