Omar Abdelkader

Experience

• 

  LEONI

  Aug 2014 - Sept 2014

  IT Intern

  • Maintenance of hardware, software and servers room.• Troubleshooting issues with the different equipments.• Getting familiar with the network system of the company.

• 

  IBM

  Aug 2016 - Nov 2016

  Leading to Africa Intern at Software Labs

  Software developer for some ongoing projects at IBM.

• 

  Dell Technologies

  Feb 2017 - Sept 2023

  • Managing 100+ IT projects for high-profile companies across the United Kingdom from designing customers’ infrastructure, and implementation all the way to the go-live phase.• Following DTPM2 methodologies & processes to guarantee quality and consistency in the delivery of services.• Acting as the primary point of contact during the project for all aspects of the engagement with the stakeholders and the account team to ensure expectations are met.• Planning projects timeline and scheduling technical and non-technical resources in a cost-effective manner. Show less

  • Project Manager

    Apr 2022 - Sept 2023

  • EMEA Technical Coach

    Apr 2020 - Mar 2022

  • Technical Support Engineer Level 2

    Mar 2019 - Mar 2020

  • Technical Support Engineer

    Feb 2017 - Feb 2019
• 

  IGNITE Egypt

  Feb 2018 - now

  Fitness Coach
• 

  _VOIS

  Oct 2023 - now

  Customer Delivery Project Manager

  • Leading and taking ownership of complex and strategic Vodafone Global Enterprise Customer programs and projects.• Scope of delivery typically entails standard and non-standard solutions with contract value £20m+ and reporting into C level executive stakeholders.• Providing accurate progress reporting to stakeholders at various levels in accordance with project-specific communications plans.