Praveenkumar G

Praveenkumar G

Customer Service Specialist

Followers of Praveenkumar G2000 followers
location of Praveenkumar GChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Sales Professional | Business Analytics, Power BI, UX Design

  • Education

    • Avichi Higher Secondary School

      2000 - 2006
      School Computer Science
    • SRM University

      2006 - 2009
      High School Diploma Computer Science
    • Sri Sairam Engineering College

      2009 - 2012
      Bachelor of Engineering - BE Computer Science
  • Experience

    • Just Dial Communications Inc.

      Nov 2012 - Oct 2013
      Customer Service Specialist

      - Transactional support - captivate potential customers by answering product and servicequestions; cross-sell multitude of solutions- Built the client services practice by creating training materials, best practice guide andcustomer facing resources

    • KEY Difference Media

      Nov 2013 - Apr 2014
      Business Development Executive

      - Managed the Middle East market for digital marketing products like SEO, PPL, website improvement, content marketing, and conversion optimization- Upselling /Cross-selling new products and helping clients to build their overall strategy. Continuous client engagement and identifying revenue opportunities - Content creation building and storytelling for new products

    • Imarticus Learning

      May 2014 - Jun 2018
      Sales Manager

      - Led and managed the junior sales team - managing efficiency, mentorship and maximising revenue- Instrumental in collaborating with the marketing team in building the overall lead generation practice, strategic designing and releasing the new products across markets.- Looking at the overall revenue framework of two markets Chennai and Hyderabad- Managed the onboarding program for all new hires

    • Ken and Headway - Academy for Advanced Tech - Skilling

      Sept 2018 - Jan 2019
      Senior Sales Manager

      - Leading the sales managers and junior sales team - Forecasting monthly and annual plans and executing them in given time frame- Managing search marketing (SEO/SEM) and creating media concepts for strategic text and display ads in Google search network and identified external third-party sites- Support team with various marketing strategies and generate the leads to meet the targets. - Meet the corporate clients and propose them with the available courses offered by the company and close the deals Show less

    • Simplilearn

      Mar 2019 - Dec 2020
      Senior Associate Business Manager

      - Specialized in managing and leading a specific category (Data cluster: AI & Machine Learning)- Trained new hires and other category teams related to Data cluster- Collaborate with product, content & marketing teams to strengthen the product offerings- Track activity and leads using CRM tools such as Salesforce.- Led a team which demonstrated high consistency sales performance

    • Skill-Lync

      Jan 2021 - Jun 2023

      - Utilize sales data to understand market trends and potential, and furnish reports - - Develop and optimize sales processes to continuously improve- Plan to ensure that the weekly and monthly targets are met for each and every sub-ordinate of the team- Improving sales performance through training & process management

      • Associate Director of Sales

        Mar 2023 - Jun 2023
      • Regional Sales Manager

        Mar 2022 - Feb 2023
      • Senior Manager

        Jan 2021 - Mar 2022
    • Gunam

      Aug 2024 - now
      Founder
  • Licenses & Certifications

    • Build Wireframes and Low-Fidelity Prototypes

      Google Career Certificates
      Apr 2024
      View certificate certificate
    • Foundations of User Experience (UX) Design

      Google Career Certificates
      Mar 2024
      View certificate certificate
    • Create High-Fidelity Designs and Prototypes in Figma

      Google Career Certificates
      Jun 2024
      View certificate certificate
    • UX Design Process: Empathize, Define and Ideate

      Google Career Certificates
      Apr 2024
      View certificate certificate
    • WHO Quality Rights & Mental Health Certification

      World Health Organization
      Jun 2024
    • Using Power BI with Excel

      LinkedIn
      Oct 2023
      View certificate certificate
    • Business Analytics with Excel

      Simplilearn
      Aug 2020
      View certificate certificate