Jahaan Sultan

Experience

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  Integrated Information Systems, Sri Lanka

  Oct 1998 - Nov 2000

  System Coordinator
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  Teleworld Business Services Bureau, Sri Lanka

  Jan 2001 - Aug 2002

  Computer Systems Administrator
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  The Tradesmann SL (Pvt) Limited, Jeddah – KSA

  Dec 2005 - Apr 2008

  Product Coordinator

  Supporting the Sales and Marketing Department to develop the market for a viable product range, addressing any quality or other issues that may arise. Gathering of appropriate market intelligence, both independently and in association with Sales.Ensure that Product Availability is maintained at all times through a rational system of inventory control. Placing orders with the suppliers and expedite the delivery.Make Sales Personnel aware of our range of products through regular training.Address Product Related complaints effectively.Identify and develop new products, carrying them successfully through to the market. Show less

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  Amana Takaful PLC

  Aug 2008 - Sept 2023

  Manager - Human Resources

  Overseeing the entire Recruitment chain from Candidate Selection, Training & Development, & Performance Monitoring to Payroll Management, Employee Benefits, & Exit Procedures.Maintaining excellent employee & labor relations among in-house staff while adhering to regulations set forth by the government labor department & other stakeholders.Increasing employee engagement within the company by adopting a more inclusive & responsive organizational culture towards handling employee grievances, complaints etc.Maintaining the company’s HR information systems while actively working with senior management on staff /manpower planning & HR budgets.Responsible for improving employee retention rates, supporting organization development, implementing HR policies and counseling employees.Report to management and provide decision support through HR metrics. Show less