Justin Gunn

Experience

• 

  Cattails Golf Course

  Jun 2010 - Aug 2010

  Kitchen Attendant

  Ensured customer satisfaction by cleaning kitchen/bar, dining area and facilities. Interacted and served customers daily. Prepared food and restocked bar

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  NMU Dining Services

  Sept 2012 - Dec 2013

  Kitchen Attendant

  Responsible for the cleaning and general maintenance of the dining room, cleaned dishes and prepared food

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  Northern Michigan University Athletic Department

  Jan 2014 - Dec 2014

  Sports Information Intern

  Wrote press releases in AP Style, worked with various social media accounts and keep stats and records using the StatKeeper program for:-Football-Hockey-Basketball-Volleyball-Soccer

• 

  Duncan Recycling

  Mar 2015 - Jun 2015

  Sorter

  Sorted and separated recycling material into bins consisting of paper, plastic and glass. Served on a staff of 15 individuals, averaging 28 bails per day.

• 

  Frontier Promotions

  May 2015 - Aug 2015

  Account Executive

  Customer service, client relations, professional etiquette

• 

  The Cheesecake Factory

  Feb 2016 - Jun 2017

  Busboy

  Provide support to wait staff and maximize customer satisfaction

• 

  United Shore Professional Baseball League

  Feb 2016 - Jan 2017

  Marketing and Promotions Intern
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  US-Mattress, CarolinaRustica, PartySuppliesDelivered, DayBedDeals

  Aug 2017 - Mar 2018

  Customer Service Representative
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  Interactions Digital Roots

  Mar 2018 - Feb 2020

  Social Media Engagement Specialist
• 

  General Motors

  Feb 2020 - Feb 2021

  Marketing Support Advisor
• 

  GP Strategies Corporation

  Feb 2021 - now

  Manage a portfolio of 40+ dealerships across the Western Region, to provide consultingon optimizing website performance to drive sales.• Lead consultative sessions with General Managers, Website Performance Managers, and DealerPrincipals monthly to develop strategies to improve performance.• Analyze Key Performance Indicators (KPIs) including click through rate, user engagement,customer demographics, inventory data, and service and sales data to assess campaigneffectiveness; develop/modify strategic plans to meet clients’ goals based on findings.• Utilize Salesforce to track progress, maintain relationships/communication with dealerships, anddevelop reporting to analyze KPIs then present recommendations to senior leadership. Show less

  • District Digital Performance Manager

    Nov 2021 - now

  • Digital Support Specialist

    Feb 2021 - Nov 2021