Tanu Dasaur

Tanu Dasaur

Customer Relationship Executive

location of Tanu DasaurSpring, Texas, United States

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  • Timeline

  • About me

    Learning & Development (PROFESSIONAL) is the way of life

  • Education

    • Eduflow

      2022 - 2022
      Certified Instructional Designer
    • Institute of Management Technology, Ghaziabad

      2009 - 2012
      MBA - Master of Business Administration Human Resources Development
    • Delhi University

      -
      Bachelor of Commerce - BCom Business/Commerce, General 2nd division
    • Institute of Management Technology, Ghaziabad

      2009 - 2012
      Master's degree Human Resources Management/Personnel Administration, General 65%
  • Experience

    • NIIT Limited

      Apr 2006 - Oct 2008
      Customer Relationship Executive

      Key Responsibility Areas• Front-ending & managing stakeholders across pan APAC region• Managing a team of 12 trainers to cater to the client’s needs• Seeking training requirements from the client, plotting trainers and tracking their attendance & off days• Ensuring balanced plotting and utilization of all trainers to have the work distributed evenly• As trainers were required to deliver training in the APAC region, so planning international travel and working with the travel desk to execute their travel• Planning & reporting budget monthly and annually• Driving engagement and having one on one connects periodically to understand and address their issues and share feedback Show less

    • Wipro

      Jan 2010 - Jan 2020
      Talent Manager

      Managed training domain for 7 Business Leaders with 2500 colleagues spread pan IndiaKey Projects delivered• Lead a project on building a Chabot for the talent team which can be one point of contact for all talent-related queries.• Built an in-house trainer pool for technical training to cater to the recurring learning needs of the business.• Successfully delivered a program designed to groom our Technical consultants to an Architect level as the work environment was not robust enough to give the required exposure and take them to the next level. • Initiated, designed, and delivered a project - Career champions under which colleagues at each level were enabled to connect with the senior leaders to understand the scope and the career opportunities in their current roles. It involved briefing the leaders about the program expectation and their crucial role in the project. Seeking feedback and experience of the participant’s post each connects.• Designed Content – Business Etiquette, Business writing skills, Maximizing Potential, Time Management, Stakeholder Management, Project Management, Communication, Conflict Management, Change Management, Team Building, Building Connect, and Zen of Leadership, etc. Show less

    • Freelance (Self employed)

      Jan 2020 - now
      Freelance Trainer and Content Writer

      a. Clients worked for -Aaj Enterprise, Nippon paints, LG, NIIT Technologies, Samsung, HCL, Sutherland, Maruti & Engineering collegesb. Trainee profiles include: Students, Freshers, experienced individual contributors, experienced People Managers and Delivery Managersc. Programs designed and delivered in areas of – Campus to Corporate, Onboarding & Soft skills

  • Licenses & Certifications

    • Life Coaching certificate Beginner to Advanced

      Udemy
    • NLP Practitioner certificate course (Achology certfied)

      Udemy
    • Train the trainer Bootcamp part 1: Mastery Certification

      Udemy
    • Learn Meditation with certification to guide

      Udemy
  • Volunteer Experience

    • Corporate Social Responsibility Lead

      Issued by Wipro Digital Operations and Platforms on Feb 2013
      Wipro Digital Operations and PlatformsAssociated with Tanu Dasaur