Experience

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  Ceitech

  Jul 2004 - Nov 2006

  Mesa de ayuda
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  Ernst & young

  Nov 2006 - Apr 2008

  Mesa de ayuda
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  Accenture

  Apr 2008 - Dec 2022

  Identity and Access Management Monitoring, coordination and resolution of Remedy incidents and ITG requests. On call agent on weekends attending and resolving Critical issues.AMR support for My Access project: servers and applications monitoring (OIM tasks).Trainer for new members in AMR and APA, and Technical and Operational support for EMEA.I was also a member of the projects of the Domain Controllers upgrades from 2003 to 2008 R2 and the ESO cleanup for the migration to Federation. Main tasks and skills :Active Directory 2003 and 2008 R2 Administrator. ID Process (Active Directory accounts modifications, maintenance and deletions)Outlook 2007 and BPOS. System Center Operations Manager (SCOM).Oracle Identity Manager (OIM) Support.RSA Token Administrator.RSA Radius Administrator.Lotus Notes (ID) Administrator.Firewall Request approvals.User Certificates troubleshooting.Change Management escalation for critical issues: Contact Change Management, request Business Justification to client and request technical review. Show less

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