Experience

• 

  Northwell health

  Jan 2004 - now

  Manage 15-18 employees engaged in master file maintenance, data reporting, outsourcing, system troubleshooting, process automation, testing validation, and bulk account allowances to support multi-million revenue cycle management operations and healthcare analytics projects.  Oversees team responsible for reporting data via MS SQL and SSIS for 7 hospitals and facilitates data requests with support teams for an additional 4 sites. Team also maintains databases for cash collections and outsourced population for 11 facilities. Supervises design and support activities for automation of processes such as bulk allowancing, outsourcing, late charge billing, and bad debt transfers, eliminating manual work for 3-5 FTE’s. Maintains accuracy and timeliness of departmental output through routine reviews and timeline tracking. Oversaw project for migration of approximately 300 SSIS jobs to a new server enabling organization to save nearly $3 Million in storage costs. Lent knowledge and experience to support and troubleshooting efforts following Soarian Financials hospital go-live event. Show less Presided over the downgrade process from inpatient to outpatient for 4 facilities producing more than 250 downgraded claims per week. Improved departmental efficiency and productivity by streamlining the process and integrating automation of some tasks, enabling resources to be allocated elsewhere. Successfully maintained all responsibilities from previous position while taking on new role. Played key role in planning, design, and build on project for implementation of Soarian Financials. Show less Led a team of 6-8 employees engaged in analyzing and resolving discrepancies across three systems for 8 facilities. Reviewed, consolidated, and submitted data reports to management. Interviewed, hired, and reviewed staff. Indirectly supervised 5 employees responsible for supporting revenue cycle management and financial analysis. Advised interdepartmental staff on matters related to the healthcare revenue cycle and revenue performance management. Skillfully assigned employee workloads based on priority levels to align output with department goals. Met or exceeded quality and performance expectations for weekly volumes of 1000+ patient accounts. Show less Managed data needs for 300+ users, generating SMS Invision reports, spreadsheets and databases as needed. Ensured smooth, efficient workflow by creating and maintaining monthly database processes and system automation tasks to support revenue cycle management. Consistently met short-term deadlines for non-routine requests while juggling with numerous weekly and monthly tasks. Provided reliable, error-free data by maintaining a database for system contracts for 7 facilities. Previous positions with the North Shore-Long Island Jewish Health System involved outpatient follow-up and claims issue resolution. Show less

  • Senior Manager, Product Services and Management

    Jan 2017 - now

  • Manager, Patient Accounts

    Jan 2015 - Dec 2016

  • Supervisor, Patient Accounts

    Jan 2011 - Dec 2014

  • Analyst, Patient Accounting Systems

    Jan 2004 - Dec 2013