Experience

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  Teamwork recruitment agency

  Feb 2008 - Jan 2010

  Leading end-to-end recruitment processRecruiting temporary workers for European markets (Netherlands, Belgium, Germany, United Kingdom, Austria) Clients relationship managementSales of temporary recruitment servicesMarket monitoring, new customers aquisitionClients and cusomers database management Temporary workers recruitment for European market (Netherlands, Belgium, Germany, United Kingdom, Austria) Recruitment process managementCandidates database management

  • Recruitment and Selection Consultant

    Dec 2008 - Jan 2010

  • Recruitment Consultant

    Feb 2008 - Dec 2008
• 

  Eu service marcel olejniczak

  Jan 2010 - Aug 2019

  Customer service manager

  Customer service managementTeam management and development (2-7 empployees, Customer Service Consultants)Team members recruitmentTemporary employement managementProcesses managementExpertise: administrative duties, support foreign tax and social benefits returns, daily contact with international authorities (Dutch, Belgian, German and English)Bussiness development (EuTax/Eu Service Wrocław location)Clients relationships managementKey Accounts managementOffice management and administrative support Show less

• 

  Hewlett packard enterprise

  Sept 2019 - now

  • Global Accounts managing within the portfolio, in particular under DACH- GEO• Processes management (collection, refunds, reporting, cash allocation)• Improvement E2E-Team work quality, internal support and best practices sharing• Customer service management and support within the lifecycle processes delivery• Building and maintaining strong and high-quality Customer relationships • Cooperation and support with various internal and external units (Credit, Finance, Returns, Cash Allocation, AP, IT, Procurement)• Drive Cash flow for the Business• Strategy creation and establishing action plan to meet/exceed metrics• Partner with compliance team and drive the results to positively impact Bank's KPIs Show less

  • Customer Account Specialist (Level III)

    Jan 2022 - now

  • Customer Account Specialist (Level II)

    Sept 2019 - Dec 2021