Ashley Ratcliff

Ashley Ratcliff

Sales Associate

Followers of Ashley Ratcliff193 followers
location of Ashley RatcliffFort Worth, Texas, United States

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  • Timeline

  • About me

    Music Educator and Director of Music Ministry

  • Education

    • MyComputerCareer

      2017 - 2018

      Currently pursuing furthering knowledge of IT solutions, troubleshooting, and networking. Striving to receive certifications in Microsoft, CompTIA, and CISCO.

    • Texas Christian University

      2007 - 2010
      B.A. English, minor in Spanish

      Activities and Societies: Bryson Literary Society, eleven40seven magazine, TCU Press, TCU Daily Skiff, TCU Orchestra, TCU Wind Symphony (2007-2008)

  • Experience

    • JCPenney

      Jun 2004 - Jul 2010
      Sales Associate

      Excelled in customer service representation by providing extensive knowledge of product on the sales floor and online.Worked on a team in the Junior/Young Men's division, interacting with customers of varying ages and expectations of shopping experience, as well as maintaining and keeping work area clean and organized.Scheduled during holidays, "door-buster" sales, and back-to-school events, which were fast-paced, demanding, and had high-volume customer turnout. Always maintained a smile and could extinguish a bad customer experience with my communication skills and empathy.Maintained work schedule with a rigorous, full college course load. Show less

    • Texas Christian University Press

      Aug 2009 - May 2010
      Editor and intern

      Assembled, edited, and put into final copy a variety of manuscripts and documents, to include final editing for Hill Country Deco: Modernistic Architecture of Central Texas, authored by David Bush and Jim Parsons.Attended press events as a representative of TCU Press and gathered information as to the process of marketing, keeping regular correspondence with commercial venues through which published books might be advertised.Became intimate with the Chicago Style Manual in all areas of copyediting, publication terminology, and content in manuscripts. Show less

    • TCU Department of English

      Aug 2009 - May 2010
      Writers Associate

      Engaged with students in a tutoring setting while also offering invaluable feedback for their success in each writing assignment.Provided student writers with writing strategies and skills that could be applied within the college classroom setting as well as in their given discipline after they completed their college career.

    • Thomson Reuters

      Oct 2010 - Jul 2023
      Senior Content Editor

      Currently serving as content editor on a team of 3 for a globally recognized organization, dealing largely with Tax and Accounting products specialized for CPAs and the like.Contribute in the roles of copy editing, typesetting, and coordinating products throughout the department. Collaborate with our team in Hyderabad to post online content of our products and ensure that our customers are fully satisfied with high quality.Assist in the transition from print to electronic publishing in the form of revising coordination checklists and developing new methods of scanning and sharing files to minimize production time for copyediting and typesetting. Show less

    • St. John the Apostle Catholic Church

      Jan 2015 - now
      Director of Sunday 11:00 Choir

      Direct Sunday choir for morning mass, including an hour-long practice beforehand to ensure quality.Manage weekly music agendas and delegate responsibilities to volunteers in the choir in order to encourage active participation each week.Coordinate Holy Days of Obligation and Feast Days with Music Coordinator and Director of Music Liturgy to provide meaningful hymn selections for congregation.Assist in covering masses for other choir directors when necessary.Encourage new volunteers and provide training opportunities for future choir directors. Show less

    • St. John the Apostle Catholic School

      Jul 2023 - now
      Music Teacher at St. John the Apostle
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Ashley Ratcliff
      Career Milestone: 5 Years of Service Thomson Reuters Oct 2015 Received recognition for five years of service and dedication to our quality products.
    • Awarded to Ashley Ratcliff
      Employee of the Month Thomson Reuters Content Management Team Jun 2012 Developed process that was determined by department as a best practice, involving scanning proofs of chapters and emailing them to the typesetter working from home. Once the update was completed on the end of the typesetter, the copyeditor in the office could print it out and compare against the hardcopy. This became especially helpful during busy season, when three books were being updated at once with multiple typesetters utilized. This helped ensure that product did not slide for Finance.