Reyaz Yahya

Experience

• 

  RBC

  Jan 2010 - Dec 2017

  • Created monthly Canadian Banking Sales Performance reports to a wide audience including RBC Regional Presidents, Finance teams and stakeholders across the bank• Subject matter expert on reporting standards across the broader Sales & Service Performance Management team• Management of Sales and Service Effectiveness' (SSE) ongoing maintenance efforts include chairing weekly meetings, delegating team initiatives, participating in development life cycles and actively managing the priorities of our IT partners• Leveraged technical skills in SQL, SAS and OBI to create new metrics in the Data Warehouse and relevant reporting to our end users Show less

  • Senior Manager, Business Intelligence & Information Management

    Nov 2015 - Dec 2017

  • Business Intelligence Analyst, Performance Management Reporting

    May 2013 - Oct 2015

  • Quality Assurance Analyst, Enterprise Information Management (Data and Analytics)

    Jan 2010 - May 2013
• 

  RBC Investor Services

  Jan 2018 - May 2019

  Associate Director, Client Data Reporting

  • Accountable for the improvement of client satisfaction in the North American & Asian-Pacific regions• Member of the RBC I&TS Client Centricity Operating Committee which is a collection of leaders who drive key initiatives aimed at improving the overall client experience• Directly managed a team responsible for the implementation of reporting mechanisms aimed at empowering senior leaders and operations teams• Established the first ever RBC I&TS client reporting footprint in Hong Kong in collaboration with partners overseas using Tableau, Datameer and Alteryx Show less

• 

  RBC

  Oct 2020 - now

  • Responsible for the vision of a technology-driven strategy to govern the client profile at an enterpriselevel; this includes but is not limited to demographic, AML, consent, and account-level data points• Acting Product Owner on multiple agile labs with a focus on building APIs and Business Eventarchitecture• Accountable for the expanded adoption of modernized data-delivery services such as REST, Kafka andOperational Data Stores (ODS)• Work alongside partners in risk, privacy, AML and compliance to facilitate the safe usage of client datain RBC branded applications• Manage a portfolio of over $2.5 MM to generate annual cost savings upward of $1.5 MM for the bank Show less • RBCx is an immersive 9-week global innovation program that brings together top talents from across the organization to explore disruptive ideas• Awarded: “Most Disruptive Solution”• During the course of this program, I worked with a team of four employees to develop a solution which was aiming to ensure that our clients have uninterrupted access to RBC’s digital services. We landed on a solution which would debut a "Chaos Engineering Centre of Excellence" including a mindset shift for everyone at the bank (technical or not).• Murphy's Law states: "Anything that can go wrong will go wrong" and Chaos Engineering seeks to get comfortable with that fact. Show less

  • Director, Enterprise Client Data Management

    May 2022 - now

  • Product Owner, Client Data Governance & Strategy

    Jun 2019 - May 2022

  • Intrapreneur, RBCx Innovation Program

    Oct 2020 - Dec 2020