Desislava Kostova

Desislava Kostova

Claims Handler

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  • Timeline

  • About me

    Director General Insurance Division

  • Education

    • UNIQA International Corporate Business Academy - Vienna

      2013 - 2013
      Advanced property and engineering workshop

      some of the main subjects covered – clients’ needs and solutions, PD/BI All risks advanced, Technical insurances, Claims handling, International programs, Portfolio management, Reinsurance, Risk management, soft skills

    • Swiss Re Zurich

      2011 - 2011
      Property Risk Management
    • Swiss Re Munich

      2009 - 2009
      Fire Business Interruption
    • University of National and World Economy

      1994 - 1999
      Master's degree Finance, General
  • Experience

    • Fidelitas Ltd - Lloyd's of London Agency

      Sept 1998 - Jun 2003
      Claims Handler

      analysing records of insurance claims and preparing reports for Insurers abroad;handling claims settlement procedures;interacting with customers/authorities;maintaining correspondence with international insurance companies/brokers;

    • Bulgarski Imoti VIG

      Jul 2003 - Oct 2007
      Property Underwriter

      providing quotations to brokers and preparing offers for prospective clients;drawing up policies and endorsements;preparing and issuing local fronting policies for international clients of Wiener Staedtische /VIG/ under International Insurance Programs;consulting officers selling insurance products at district offices;meeting potential corporate clients;

    • Uniqa Insurance Bulgaria

      Oct 2007 - now

      In charge of underwriting for non-life, non-motor business:developing and implementing the underwriting policy on country level in line with the UNIQA Group strategy through preparing guidelines and procedures;leading and supporting three underwriting teams and one team of risk engineers;monitoring and analysing performance measurements and managing to ensure effectiveness of the underwriting process;directly reporting to Management Board, making recommendations to profitably grow the business;leading the process of products development and software implementation Show less leading a team of underwriters for Industrial Property, Engineering and MAT LoB;reviewing and analysing of technical results for Industrial Property, Engineering and MAT LoB;negotiating and arranging large corporate deals and coinsurance; supervising the process of policy issuance and administration of fronting business under International/Global insurance programs /property, liability, engineering, marine cargo, financial risks/;arranging or supporting facultative placements for large corporate risks; preparing request for IT implementation of new products; Show less

      • Director General Insurance Division

        Mar 2016 - now
      • Head of Corporate/Special Risks Dept, General Insurance Division

        Oct 2007 - Feb 2016
    • UNIQA Bulgaria

      Oct 2007 - Apr 2009
      Property Underwriter – Corporate lines

      handling requests for quotations and conclusion/renewal of policies /property, engineering/;meeting and negotiating with brokers/clients;arranging facultative reinsurance for special risks;preparing and issuing local fronting policies /property, liability/ under International insurance programs; attending risk surveys;monitoring of the underwriting process carried out by branch offices;participating in development of new products or amendments of existing ones;presenting of products to the branch offices and intermediaries; Show less

    • UNIQA International Corporate Business

      Mar 2014 - Sept 2014
      Underwriter

      Experience in international environment particularly in the following fields: Property and Engineering industrial underwriting, Risk engineering, Risk assessment and underwriting of International PD/BI programs, Portfolio analysis and management, Treaty reinsurance, underwriting of corporate risks in CEE and global programs, underwriting audits, visiting UNIQA companies in PL, HU, CZ and exchanging experience with local underwriters;

  • Licenses & Certifications

    • Senior underwriter

      UNIQA International Corporate Business /UICB/ - Vienna
      Feb 2015
    • Certificate in insurance

      Chartered Insurance Institute London
      Apr 2007