Gnana Swaroop

Experience

• 

  InvenioLSI

  Sept 2016 - Jan 2019

  Invenio are an award-winning SAP Gold Partner with a 350 strong workforce located across Europe, Asia-Pacific, USA and Africa. Headquartered in the United Kingdom, the company offers SAP solutions and services that span the range of SAP ERP and Business Intelligence solutions – with specialised practices that focus on Media, Consumer Products, Government and Manufacturing clients.JOB RESPOSIBILITIES -: Implementation, monitoring and maintaining of IT infrastructure like Server, Desktop, Firewall, Applications software, LAN and WAN networks. Installation, Configuration and Administration of the Hardware firewall Cyberoam. Administrate policies from Cyberoam firewall for all users Installation and Administration of all laptops (Windows 10/7/8, Server 2008 ,Linux workstations Ubuntu) Handling Monitor and guide in resolving any technical issues faced by team mates/Users and ensure that it is resolved in time with minimum downtime.  Good Knowledge on MS OFFICE, MS Outlook. Configuration and Administration of the Domain Controller (Win2008 Server), Active Directory, DNS Server and DHCP server. Handling Cisco devices like Cisco IP Phones, Cisco Call Manger 4.0, Routers(3800 & 2800series) and Managed switches(3560 series). Installation, Configuration and Administration of WSUS Server for Windows update on all system on Network. Worked on Customer Call Logging and coordination till Call Closure. Ensure maintaining an Accurate Asset inventory of all LAN/WAN hardware and software.  Monitoring and basic troubleshooting of CCTV camera throughout office premises. Creating and Implementing user and computer based group policies in Domain. Administration of Antivirus Server (Trend-Micro) Deployment and monitoring. Asset Inventory Management. Configuration & Troubleshooting of Outlook Express & MS-Outlook Good Knowledge on Exchange Server. Show less

  • System Administrator

    Sept 2016 - Jan 2019

  • System Engineer

    Sept 2016 - Jan 2019
• 

  BLUEWARE TECHNOLOGIES

  Jan 2019 - Apr 2020

  System Administrator
• 

  Mindtree

  Apr 2020 - now

  Technical Support Engineer