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Shiva Kumar C A

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Bengaluru, Karnataka, India

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Timeline
About me
AWS Certified Solutions Architect - Associate, DevOps Engineer, Avid Learner, Explorer with Growth Mindset & GR8CX
Education
- SJCE ,Mysore
  2014 - 2016
  M.Tech Signal Processing and Instrumentation A
  Activities and Societies: Cricket.
- Nagarjuna College of Engg. & Technology, BANGALORE
  2010 - 2014
  Bachelor of Engineering (B.E.) Electronics and Communications Engineering first class
  Activities and Societies: Cricket.
Experience
- ANZ
  Apr 2018 - now
  As a part of the Identity & Access Management Tech area, we are involved in ensuring the right levels of access is granted to users across the bank.Responsibilities: • Performing user access management activities such as create/amend/delete/review User access profiles via service requests Service Desk Manager Tool as per the standards defined.• Providing better customer services by ensuring the process is adhered and the targets are met With accuracy.• Troubleshooting customer’s logon/access related issues & handling escalations.• Providing 24/7 support & handling critical applications as part of the role.• Quarterly review of user accounts via integrated IIQ tool.• Ensuring maximum efficiency and productivity. Show less
  - DevOps Engineer
    Jun 2021 - now
  - Analyst
    Apr 2018 - Jun 2021
Licenses & Certifications
- Amazon Web Services Cloud Practitioner
  AWS
  Jun 2020
- AWS Certified Solutions Architect – Associate
  Amazon Web Services (AWS)
  Sept 2023
  View certificate
- Microsoft Certified: Azure Fundamentals
  Microsoft
  Sept 2022
  View certificate