Someia Mitchell, PHR

Experience

• 

  Whataburger

  Feb 2013 - now

  Benefits Lead on newly implemented Human Capital Management system (Workday). As the HCM Benefits Lead, managed and assist with the system transition of benefit related plans, payroll, reporting, billing, knowledge articles, ACA compliance rules etc. and work with third party Benefits Administrator to implement changes. Administer Non-Discrimination testing for cafeteria plans. Apply and audit HSA Employer contributions and CIP approvals. Assist Sr. Benefits Manager with 5500 filing and claim litigations with our internal and outsourced Legal and ERISA attorneys. Conduct mass Dependent Audits for currently enrolled Family Members to ensure eligibility is up to date. Show less Ensure confidentiality and compliance is consistently maintained with the provisions of ACA, COBRA, ERISA, FMLA, HIPAA etc. Investigate and resolve issues in relation to Executive Plans, Qualifying Life Events, Life claims, Open Enrollment, Employee Assistance Program (EAP), Long Term Disability (LTD), Long Term Care (LTC), Wellness and Vendor/Plan management while seeking fair, reasonable and timely resolution. Collaborate with payroll, finance, HRIS and other departments to resolve and ensure benefit payroll arrear deductions, refunds and billing inbound/outbound file discrepancies are audited and aligned appropriately. Audit and process self insured invoices, reconciliations and claims over 1 million in funds through company accounting system (Corcentric). Complete a variety of tasks in support of open enrollment, appeals, benefits administration, and mid-year plan changes. Conduct ongoing system and file audits of each vendor plans by use of Micro Strategy and Excel. Identify data discrepancies and provide feedback to upper management, vendors and Human Resource Information System (HRIS) Team. Create, administer, and maintain department Plan Summaries, Standard Operating Procedures and Process Maps. Show less Investigated, processed and counseled for all company unemployment claims and hearings. Assisted as a liaison to Equifax representatives by providing and maintaining accurate documentation for all unemployment cases and hearings. Assisted Field HR Business Partners, Corporate/Field Managers, and Legal with claim resolutions; state calls, hearings and EEOC/DOL cases. Worked with store unit managers to obtain factual statements of events, missing information, witnesses, and any other supporting documentation. Achieved a 98%-win success rate and continued to maintain a minimum 95% success rate. Provided quarterly unemployment data dashboard metrics to senior management. Show less Coordinated and processed all sponsored Family Medical Leave Act (FMLA) and Worker's Comp cases. Communicated to employees and physicians via phone, mail and/or email of leave approval/denial/intermittent status within a timely matter. Coordinated the use of leaves and monitored leaves to assure that leaves were provided within Federal and Company guidelines. Maintained records by influencing color coding by leave type and organized them accordingly in system. Ensured strict confidentiality to avoid information being compromised. Show less

  • Benefits Professional (Analyst)

    Jul 2022 - now

  • Benefits Coordinator

    Mar 2014 - now

  • Unemployment Administrator

    Jan 2014 - Jan 2015

  • Leave of Absence Administrator

    Nov 2013 - Jan 2014

  • Compensation/Retirement Analyst

    Feb 2013 - Nov 2013