Funan Mi

Experience

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  Xi'an Royal International English

  Jun 2012 - Oct 2015

  Marketing Specialist

  Designed sales plans Collected the market information Sought potential clients to maximize profit Used different social media to advertise products Solved problems for clients Solicited potential clients Analyzed the market to adjust sales plan

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  Staples

  Feb 2017 - Jan 2020

  Information Technology Specialist

  •Enthusiastically listened to customers’ questions and provided solutions based on my extensive knowledge.•Improved customer retention, brand loyalty and achieved long-term sales goals by building and maintaining professional relationships with customers.•Successfully identified the need of the clients, diagnosed and repaired computers and other electronics.•Provided technical solutions for businesses and individuals.

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  Invesco Ltd.

  Jan 2020 - now

  Provide support and training for enhancements and integrations to marketing platforms users. Gather user enhancement requests and collaborates with different teams to achieve the business goal. Assist various teams to make data-driven decisions to optimize customer solutions.Gather requirements and manage small and large projects and support tasks, prioritising work accordingly. Align with product owner to create and document business requirements, use cases and test cases, interacting with stakeholders, business users/analysts, partners, and vendor teams. Show less Regarding technology project and marketing tools and platform expansion projects:•Diagnose, prioritize and communicate business processes or organizational problems•Plan, and implement projects’ scope, goals and deliverables related to•Create a detailed project plan to monitor and track progress•Track deliverables, monitor and report on project progress and key risks•Create and maintain comprehensive project document and status updates•Manage changes to project scope, project schedule and project costs using appropriatetechniques•Recommend and implement changes, and ensure a successful transition to new features withinthe marketing technology being activated•Partner with business and technology to scope and implement operational improvements andperform analysis to inform project work plans and completion•Initiate/recommend and project manage cross‐functional projects and see them throughcompletion•Partner/Collaborate with other departments within the company to ensure the timely andaccurate completion of projects•Evaluate and assess results of marketing platform activation projects•Evaluate existing and develop new procedures and system recommendation Show less

  • Marketing Technology Analyst

    Nov 2020 - now

  • Marketing Capabilities Activation Associate

    Jan 2020 - Nov 2020