William Wesley, MBA, CSM

Experience

• 

  CSX

  Jan 2003 - Jan 2007

  Freight Conductor/Engineer

  • Managed train movements and/or yard switching and train make-up• Operated remote-control devices; comprehension of signals, safety, operating rules andcommunications• Supervised the switching, loading/unloading, breaking or making up of trains• Assisted and instructed crews to couple and uncouple cars, operate switches, and make minorrepairs to railcars, including heavy couplings or air brake hoses• Received and reviewed instructions from dispatchers, yardmasters, and station agents• Ensured all train orders, signals, and railroad rules and regulations were complied with• Prepared required reports, including train bulletins, switch lists, time slips, delay and, accidentreports, and industry work order• Utilized onboard computer systems to process payroll and other information-incl R.I.T.• Passed federal regulations that required spontaneous testing for drugs and/or alcohol Show less

• 

  Norfolk Southern

  Jan 2007 - now

  Actively research customers, commodities and markets to become a subject matter expert.▪ Develop partnerships with internal/external customers and third-party organizations such as Port Authorities, Warehouses and other Railroads.▪ Formulate decisions to secure and maintain business of assigned commodities.▪ Identify and respond -timely to pricing and marketing opportunities.▪ Negotiate pricing of assigned commodities with customers, other departments and carriers.▪ Communicate with field operations & customer service to ensure expeditious movement of equipment and problem escalations from customers.▪ Work with transportation and customer service to help all understand customer requirements and equipment supply issues.▪ Utilize all available resources in order to maximize profitability, revenue and market share.▪ Participate and communicate with applicable trade organizations and be familiar with trade publications.▪ Assist accounting in the assessment of proper rates and aid in the collection of revenue. Show less • Coordinate all car movement data reporting, line-of-road and yard computer inventory maintenance, and train consisting for a respective region• Manage the coordination of automotive activities on the Norfolk Southern network• Handleloadedmulti-leveloperations,emptymulti-levelnetwork,orthepartsnetworkwhenneeded• Oversee supervisors assigned to respective regions to ensure clerical efficiency and data quality onall traffic moving on the respective Region• Ensure compliance with Interstate Commerce Commission (ICC) and Federal RailroadAdministration (FRA) regulations and service orders• Communicate with field operations to ensure expeditious movement of both loaded and emptyequipment and for handling problem escalations from both areas• Develop customer communications on transportation service and equipment supply issues, workswith NS Marketing groups to understand customer requirements• Work with the Equipment Planning group to improve utilization through pool management• Make sure there is proper staffing in all positions and provide training opportunities for employeegrowth/development to ensure those within their charge are sufficiently trained for the tasks at hand• Demonstrate professional and courteous handling of customer inquiries and complaints andeffectively communicate with other departments to successfully address customer inquiries• Handle all aspects of their assigned fleet, participating in morning calls and ensuring optimizedoutcomes weighing service and cost considerations• Monitors movement and coordination of shipments• Coordinate disposition of empty multi-level fleet while successfully meeting dual goals of costelimination and shortage minimization• Monitor loaded shipment commitment compliance and proactively take steps to bring shipmentsback into compliance Show less

  • Market Manager

    Nov 2021 - now

  • Operations Manager

    Jan 2007 - Nov 2021