Josh Kemp

Experience

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  Discover Financial Services

  May 2009 - Aug 2009

  Student Loan Account Manager

  • Offered customer service to loan applicants, including setting up and managing accounts• Used effective communication to resolve customer problems and complaints• Trained new employees on account management procedures

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  Sports Authority

  May 2010 - Jul 2013

  Manager

  • Supervised 14 employees and worked collaboratively with three other store managers • Delivered training to employees regarding store merchandising, company policies and procedures, and customer service skills in one-on-one and group settings • Effectively problem-solved customer service issues while remaining calm and patient• Practiced excellent communication skills while interacting with customers and employees• Worked as a team player to reach store sales goals • Learned new skills to become a certified technician for various sporting good repairs Show less

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  Locker 42

  Jul 2013 - May 2018

  Assistant Manager

  • Manage Game-Day fan shop experience at Utah State University for football and men’s basketball games• Effectively plan and execute season-length sales and marketing strategy of Aggie merchandise at Utah State University athletic events• Order new products for our retail stores• Update company website with new products, pictures and advertisements• Help establish and run a youth initiative to award kids for hard work on and off the athletic field• Help plan and carry out the marketing objectives for the youth initiative Show less

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  MarketStar

  May 2018 - Oct 2019

  Account Executive - Pandora Team

  • Managed a book of business of 200+ SMB accounts pertaining to advertising for Pandora Radio• Interacted with prospects and clients and asked appropriate questions to determine their advertising goals • Recommended new and innovative advertising products, solutions and services based on the client’s individual objectives, interests and needs• Negotiated and prepared proposals, contracts and order forms• Worked collaboratively with management and co-workers to find best practices for selling our marketing solution Show less

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  CHG Healthcare

  Oct 2019 - now

  • Assistant Brand Manager

    Jul 2024 - now

  • Senior Marketing Coordinator

    Oct 2022 - Jul 2024

  • Marketing Coordinator ll

    Nov 2021 - Oct 2022

  • Physician Consultant - General, Trauma and Vascular Surgery

    Oct 2019 - Oct 2021