Ramesh Kotla

Ramesh Kotla

location of Ramesh KotlaHyderabad, Telangana, India

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  • Timeline

  • About me

    Senior Member Technical at Broadridge

  • Education

    • International junior college

      2008 - 2010
      Inter Business/Commerce, General
    • ZPHS kothaguda,Serilinagampally, RR Dist

      2006 - 2010
      SSC General Studies
    • Vardhaman College of Engineering (VCEH)

      2014 - 2016
      Master's degree(MBA) Finance and Financial Management Services 1

      Activities and Societies: NSS I completed my postgraduate studies while actively contributing to the National Service Scheme (NSS), which enriched my educational experience and allowed me to give back to the community.

    • G. Pulla Reddy Degree & P.G College

      2010 - 2014
      Bachelor's degree Business/Commerce, General A
  • Experience

    • Broadridge India

      May 2016 - now

      As a Senior Member of the Technical Team at Broadridge India with over 8.5 years of experience, I play a pivotal role in optimizing corporate resources and ensuring the seamless resolution of issues that drive operational excellence. My core responsibilities include proactively communicating any client-impacting events to the executive level, fostering transparency, and facilitating quick resolution for enhanced client satisfaction.Working closely with leadership, I’m involved in addressing regulatory and compliance matters, contributing to the formulation of proactive strategies that uphold organizational integrity and compliance standards.A key focus of my role is on comprehensive root-cause analysis, where I collaborate with cross-functional teams—ranging from developers and product managers to support staff. This approach allows us to gain deep insights into complex issues and implement sustainable, effective solutions.Additionally, I leverage incident trend analytics to pinpoint emerging risks to our clients and products. This data-driven approach not only addresses current challenges but also informs preventative measures to continuously improve service quality.Through my expertise in resource management, compliance oversight, root-cause investigation, and trend analysis, I bring a strategic, forward-thinking approach to service management, reinforcing Broadridge’s commitment to operational resilience and customer satisfaction. Show less

      • Senior Member Technical

        Sept 2022 - now
      • Member Technical

        May 2021 - Sept 2022
      • Senior Process Analyst

        May 2019 - May 2021
      • Process Analyst

        May 2016 - May 2019
  • Licenses & Certifications

    • Introduction to Corporate Finance

      Corporate Finance Institute® (CFI)
      Nov 2019
      View certificate certificate
    • Excel Crash Course

      Corporate Finance Institute® (CFI)
      Dec 2017
      View certificate certificate
  • Volunteer Experience

    • Team Leader

      Issued by NSS from varhdaman college of engineering on Sept 2014
      NSS from varhdaman college of engineeringAssociated with Ramesh Kotla