Deep Enrich
Matthew Nicholls
Respite Worker
52 followers
Coffs Harbour, New South Wales, Australia
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About me
Technical Service Agent (Coupa)
Education
St. Clair College
2018 - 2020Associate's degree Educational Support
University of Windsor
2007 - 2021Bachelor's degree Communication and Media Studies
Experience
.webp)
Family Respite Services (Windsor/Essex)
Apr 2019 - May 2022Respite Worker
Community Living Essex County
Apr 2020 - Jan 2021Support Staff
Coupa Software
Jan 2022 - May 2024Technical Support Representative
Licenses & Certifications
- View certificate
Advance Your Skills as a Project Manager
LinkedInNov 2023
- View certificate
Certified Associate in Project Management (CAPM)® Exam Tips (2023 Update)
LinkedInNov 2023 - View certificate
Getting Started as a Project Manager
LinkedInNov 2023 - View certificate
Essential New Skills in Project Management
LinkedInOct 2023 - View certificate
Business Acumen for Project Managers
LinkedInSept 2023 - View certificate
Change Management for Projects
LinkedInSept 2023 - View certificate
How to Become a Project Management Entrepreneur
LinkedInSept 2023 - View certificate
Mistakes to Avoid When Obtaining Your PMP Certification
LinkedInAug 2023 - View certificate
Project Management Foundations
LinkedInAug 2023 - View certificate
Project Management Foundations: Procurement
LinkedInAug 2023 - View certificate
Confidence: How to Overcome Self-Doubt, Insecurity, and Fears
LinkedInMay 2022 - View certificate
Customer Service Foundations
LinkedInJan 2022 - View certificate
Customer Service: Problem Solving and Troubleshooting
LinkedInJan 2022 - View certificate
Effective Listening
LinkedInJan 2022 - View certificate
Gmail Quick Tips
LinkedInJan 2022 - View certificate
Interpersonal Communication
LinkedInJan 2022 - View certificate
Learning Slack
LinkedInJan 2022 - View certificate
Remote Work Foundations
LinkedInJan 2022 - View certificate
Time Management: Working from Home
LinkedInJan 2022 - View certificate
De-Escalating Conversations for Customer Service
LinkedInJan 2022 - View certificate
Delivering Bad News to a Customer
LinkedInJan 2022 - View certificate
Phone-Based Customer Service
LinkedInJan 2022 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInJan 2022 - View certificate
Communicating with Emotional Intelligence
LinkedInMay 2022 - View certificate
Microsoft Project Step by Step: Planning for Successful Project Management
LinkedInSept 2023 - View certificate
Customer Service: Creating Customer Value (2015)
LinkedInJan 2022 - View certificate
Excel Essential Training (Office 365/Microsoft 365)
LinkedInJan 2022 - View certificate
Innovative Customer Service Techniques
LinkedInJan 2022 - View certificate
Google Sheets Essential Training
LinkedInJan 2022 - View certificate
Unconscious Bias
LinkedInJan 2022 - View certificate
Microsoft Project 2019 Essential Training
LinkedInDec 2023 - View certificate
Project Management Foundations: Integration
LinkedInAug 2023 - View certificate
Building Rapport with Customers
LinkedInJan 2022 - View certificate
Improving Your Focus
LinkedInJan 2022 - View certificate
Listening to Customers
LinkedInJan 2022 - View certificate
Learning Microsoft Project
LinkedInNov 2023 - View certificate
Project Management Foundations: Budgets
LinkedInSept 2023 - View certificate
Slack Essential Training
LinkedInJan 2022 - View certificate
Building Resilience
LinkedInMay 2022 - View certificate
Working with Upset Customers
LinkedInJan 2022 - View certificate
Customer Service: Managing Customer Expectations
LinkedInJan 2022
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