Mark Gobin

Mark Gobin

Customer Service Specialist

Followers of Mark Gobin128 followers
location of Mark GobinNew York City Metropolitan Area

Connect with Mark Gobin to Send Message

Connect

Connect with Mark Gobin to Send Message

Connect
  • Timeline

  • About me

    Test Maintainer

  • Education

    • University of the State of New York

      2008 - 2008
      GED
    • Tranquillity Government Secondary School, Trinidad, WI.

      1996 - 2001
      Certificate Electrical, Electronic and Communications Engineering Technology/Technician

      Graduated with 7 subjects: Electrical Technology, English, Mathematics, Physics, Principles of Business, Social Studies and Technical Drawing.

    • Apex Technical School

      2018 - 2021
      Certification Electrical and Advanced Electrical

      Segment 1: Introduction to general electric installation and electrical safetySegment 2: covers conductor termination and splices, grounding and bonding, installation of electrical services, circuit breakers, fuses and wiring.Segment 3: learnt conduit bending, wiring methods, determining the required number of outlets and circuits, calculating electrical loads and more.Segment 4: covers motors – theory and application, using wire tables and determining conductor sizes, basic motor… Show more Segment 1: Introduction to general electric installation and electrical safetySegment 2: covers conductor termination and splices, grounding and bonding, installation of electrical services, circuit breakers, fuses and wiring.Segment 3: learnt conduit bending, wiring methods, determining the required number of outlets and circuits, calculating electrical loads and more.Segment 4: covers motors – theory and application, using wire tables and determining conductor sizes, basic motor controls, motors and controllers, motor installation, power factor, transformers, substations and power distribution and HVAC systems.Segment 5: covered security, fire alarm, intercom, CCTV, electronics systems installation and maintenance.Segment 6: Covered are power quality and harmonics, voice and data systems, fiber optics, busses and networks, programmable logic controllers, solar and wind turbine, introduction to home automation and introduction to green energy systems. Show less

  • Experience

    • Konica Minolta Business Solutions U.S.A., Inc.

      Dec 2005 - Nov 2021
      Customer Service Specialist

      • Managed service calls in a designated territory.• Install, maintain and troubleshoot electrical machines• Recording all service, parts used, travel and labor time accurately.• IT troubleshooting and computer knowledge• Ability to work independently• Troubleshooting low voltage circuits• Troubleshooting problematic machines by reading schematics • Cut / Splice / troubleshoot damaged circuit boards and replace electrical equipment• Replace low voltage motors • Run diagnostics and annual inspection on equipment• Managed and maintained approximately 200 machines in a dedicated account (Hospital for Special Surgery) Show less

    • Metro-North Railroad

      Nov 2021 - now
      • Test Maintainer

        Aug 2023 - now
      • Signal Maintainer

        Jun 2023 - now
      • Signalman

        May 2023 - Jun 2023
      • Signal Trainee

        Nov 2021 - May 2023
  • Licenses & Certifications

    • OSHA 30 Certified in General Industry

      University of South Florida
      May 2020
    • OSHA 30 in Construction

      OSHA Safety Training Institute
      Jan 2021
    • CPR/AED/First Aid

      American Heart Association
      Nov 2023