Aidan Boose

Experience

• 

  City of Burlington

  May 2015 - Sept 2019

  Camp Counselor/Manager

  - Organized and lead a successful summer camp at various different locations - Meaningful contributed to the process of hiring and training new staff- Mitigated risks to allow smooth operating of programs with no significant issues for 5 summers- Empowered staff team of 5 to perform to the best of their abilities and abide by all City of Burlington guidelines - Provided excellent customer service for all recreation center visitors

• 

  Niagara Pickleball Association/BallHockey.com

  Feb 2020 - Feb 2021

  Lead Manager/Counter Support

  - Held responsibility for the administration and leadership of the organization during pandemic restrictions- Managed multiple successful tournaments that were at high capacity - Revitalized marketing efforts to attract new clientele and maintain the existing customer base - Grew customer engagement by over 200% on social platforms- Addressed all customer concerns and dealt with any issues that arose in a fair and thoughtful manner- Increased offered programs and products to the existing customer base Show less

• 

  Young Life of Canada

  May 2022 - Aug 2023

  Staff Associate

  - Oversee weekly programs for local youth to form their community, led a team of volunteers to assist with the programming, and provide mentorship for each youth, including weekly public speaking- Operate weekly programs for over 75+ local youth and lead a team of 12 volunteers- Frequent use of Excel spreadsheets and Word documents to plan, manage events and budgets- Successfully fundraise over $25,000 in 3 months, while upkeep strong donor relations- Provided leadership and input to guide our programming direction after the pandemic had disrupted the normal programming flow - Run events for different Young Life groups across Ontario, for over 150 people Show less

• 

  Dundas Granite Curling Club

  Aug 2023 - May 2024

  Club Manager

  - Management of club bar and pro shop leading to over an $25,000 increase in sales- Grew club membership by 16% in one season- Increased visibility online with the development and implementation of a new website to attract thousands of new views to the club- Started and managed highly effective communication methods for board members, club members and the general public- Reworked the existing sponsorship structure and package to create an increase in thousands of extra sponsorship dollars- Created and developed systems to improve effective resource management - Managed two international major curling events with a high level of success; Player’s Open & Portugal Mixed Doubles Cup- Successfully handled a staff team of 8 to a strong season of customer satisfactionProvided a high level of customer service for over 250 members and the general public alike Show less