John Haynes, CMCA, AMS

Experience

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  U.S. Army

  Apr 2001 - Feb 2007

  Served as the manager of the U.S. Army’s medical badge competition, advising the Office of The Surgeon General on matters pertaining to the operations of the program. Presented graphics, charts, research data and narrative information on implementing new standards that raised the overall pass rate from 8% to 25%. Traveled to various military installations validating the program and devising risk management procedures that resulted in 160,000 hours of accident-free competition. Supervised and operated the headquarters section of the Army Medical Department’s primary leadership courses comprised of 30 instructors and 11 civilian employees. Created a time management matrix that ensured military employees were 100% compliant in annual medical certification training. Facilitated and monitored group instruction for 900 students annually. Trained 300 students on operational procedures, functions and services in a tactical operations center. Implemented changes to the education curriculum reducing the amount of hours spent in the classroom without compromising the integrity of lesson plans and decreasing students’ time spent away from home-based organizations. Show less Provided instruction on the ability to conduct medical operations in a hostile environment to over 1000 medical personnel from 15 medical groups throughout Europe, suggesting improvements to the quality of service to higher level employees. Introduced assessment tools that analyze patient capabilities, workload responsibilities, reporting procedures, supply and acquisition programs and expenditure reduction, improving and realigning operational structure and measuring the effectiveness of operations through aggressive, fast-pace war-like scenarios. Conducted briefings with executive officials and After Action Reviews with participating personnel to identify shortcomings and strengthen overall medical operations. Utilized operational experience with outside agencies requesting objective views of patient care and transport. Show less

  • Senior Training Developer/Writer

    Jan 2004 - Feb 2007

  • Health Systems Specialist

    Apr 2001 - Dec 2003
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  U.S. Army

  Apr 2007 - Feb 2011

  Served as the Executive Operations Manager responsible for the operational management of 5 operations supervisors and 77 subordinate organizations composed of 8000 employees, maintaining 1.25 million dollars worth of equipment in support of the efficiency, decision making and management of medical care in a home station and forward deployed military environment. Reviewed all organizational operational orders and plans for clarity, grammar and content. Analyzed organizational records of medical personnel to ensure the upkeep of certifications and advised on administrative actions in order to meet objectives and goals. Briefed the executive staff regularly on readiness, performance, ongoing projects and future logistical support requirements. Developed plans to improve care quality, reduce costs and deliver health care operations. Managed the section budget and expense account, streamlining overspending that ensured $50,000 in extra finances was re-allocated to other organizational sections. Integrated all operational components to deliver effective and efficient health care in support of operations throughout 22 of the eastern United States. Initiated medical response units to deploy to the earthquake site in Haiti and to Texas during the Fort Hood shooting incident. Show less Served as the overall supervisor and administrative manager of 300 personnel responsible for the set-up and operation of a 184-bed forward deployed field hospital, directly accountable for managing over 5 million dollars worth of medical equipment. Reviewed and prepared performance and professional development evaluations while providing technical knowledge in support of the healthcare operations system. Analyzed the ability of the organization to increase personnel in support of operations in Iraq by gathering data, measuring the effectiveness of increased personnel management, compiling reports from similar organizations, ensuring a smooth reorganization. Implemented strict supply discipline procedures by managing an annual budget of 300,000 thousand dollars, streamlining unnecessary purchases by 30% and continuing high-tempo workflow. Developed organization-wide standing operating procedures for the conduction of junior leader induction ceremonies, in-ranks inspections and inspections of arms. Show less

  • Emergency Operations Center Supervisor

    Feb 2009 - Feb 2011

  • Supervisor and Office Manager

    Apr 2007 - Jan 2009
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  Benjamin Banneker High School

  Aug 2011 - May 2013

  Army Instructor

  Directly supervised the instruction, development and guidance of 140 JROTC level 1 cadets annually. Oversaw the program S3 Operations and S4 Logistics sections, receiving commendable ratings during Army Formal Inspection. Serve as coach for the program Raider and Rifle teams. Maintained communication with local community officials, parent-teacher groups, as well as nearby colleges and universities to enhance awareness of future educational opportunities beyond high school. Arranged visits to elementary schools, VA Medical Hospitals and performing service learning projects to gain community experience. Show less

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  I9 Sports

  Jul 2013 - Jun 2017

  Regional Site Manager

  Responsible for the set-up, execution, operations and breakdown of soccer and t-ball practices and games, creating the i9 experience at the field level. Knows all the sports' rules, ensures that the events are on schedule and officials are present during games.Communicates with parents, coaches, participants and officials. Handles money related to the sale of merchandise at the information tent. Maintains a safe environment for children, ensuring that no alcohol, tobacco or drugs are present at field level.Professionally manages program details, rules, team rosters, schedules and online statistics. Trains referees/officials and coaches prior to each event. Carefully screens and certifies coaches (conducting criminal background checks on all personnel involved). Show less

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  DeKalb County Schools

  Aug 2014 - Jan 2016

  School Bus Driver

  Selected by over 100 peers to serve as their representative for the Driver Advisory Council.Conducted thorough pre-trip and post-trip inspections of the vehicle and its special equipment.Drove buses and transported 100 students to and from school and co-curricular activities.Conducted emergency evacuation drills as required by the local school system.Provided maximum safety for passengers while on the bus and during loading and unloading operations.Communicated effectively and professionally with school staff and the public. Show less

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  Kingfisher Academy Inc

  Jan 2016 - May 2016

  K-1st Grade Lead Teacher

  Responsible for the education, instruction, supervision and overall welfare of 9 students in a private school environment.Maintains the responsibility and accountability of classroom equipment valued at over $3000. Ensures that lesson plans correlate to the Georgia Common Core Performance Standards for proper proficiency.

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  Gwinnett County Public Schools

  May 2016 - Jun 2017

  4th Grade Teacher
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  Access Management Group

  Jun 2017 - Apr 2022

  Community Association Manager

  Onsite Community Association Manager for a 295-Unit, 33-Building Condominium Association, staffed with 1 administrative assistant & 4 community groundskeepersTracks and manage $3.5M+ community budget for community valued at $50MConducts routine inspections for Owner/Tenant violations and community maintenance/structural concernsMaintains association financial health and provides monthly variance reportsOrganized and supervised the $1.75 million reconstruction of a 12-Unit building destroyed by fireDecreased the delinquency of the community by over 40%Navigates numerous Owner-Tenant concerns, bringing all parties into compliance with community Governing DocumentsServed as liaison between the Board of Directors to the Community Counsel and community membershipSupervise all Requests For Proposals (RFP), bid processes, and maintenance matters for the Board of Directors and communityOversaw and maintained community ARC Modification Requests and ProceduresTurned structurally distressed community from near-insolvency to ongoing renovations and $130K reserve account during 2-year period Show less

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  Sentry Management Inc.

  May 2022 - now

  Serves as Division Vice President in Sentry Management’s North Atlanta MarketProvides leadership and guidance to 8 community association managers, as well as 5 administrative assistantsOversees the management, operations, finances, and vendor requirements for 78 local community associationsAssists with community association budgets totaling millions of dollars along with monitoring budget performance against goals established by the Board of DirectorsCoordinates and supervises multiple projects simultaneously while maintaining an elevated level of customer satisfactionNegotiates and analyzes management and service contracts, obtaining most cost-effective pricing for community leaders Show less

  • Vice President

    Sept 2023 - now

  • Community Association Manager

    May 2022 - Sept 2023