Experience

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  Zte telecom india pvt ltd

  May 2007 - Jun 2009

  Bss/mss engineer and

  Designation: TELECOM ENGINEER (MSS/BSS Lead Nagpur Cluster).Job Responsibilities:• Testing for ZTE 3GCN Network elements (MSCe and MGW) in Reliance Lab and involving in testing all the Acceptances Test cases according to the Requirements of the customer.• Version Loading for the MSCe and MGW according to the ZTE process and also I can individually do Up gradation in the ZTE 3GCN Switch.• Commissioning the MSCe and MGW and do Acceptance Test according to the Customer Requirements.• Commissioning & integration of the BSS systems, adding upgrade patch of BSS systems.• Maintenance & Trouble-shooting of BSS 2000-1x & IS 95A and 3G RAN equipment. • Providing online solution to the customers. • Handling AT of the system.• Able to analyze traffic reports & suggest proactive measures.• Responsible for maintenance of BSS-B, OMM.• Co-ordination with roaming Partners, third party for resolve networking issues.• Presently working in Level 2 Technical Team at NNOC Reliance Mumbai. In Reliance CDMA 3G RAN PROJECT Maharashtra (Nagpur, Solapur, Aurangabad) Role in the Project: Involve in Installation, commissioning and RAN integration of the3 BSC with the ZTE MSS. The Project involving the integration and swapping of around 400 existing sites in MH.Responsibility Maintenance of MSCe, BSCB and BTS’s and integration of new sites. Provide support to new engineers who were in MSCe BSCB and BTSB for Installation, commissioning and Swapping. Show less

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  Nokia siemens networks

  Jun 2009 - Jan 2011

  Swtch engg

  Job Profile :• Working as GNSC FM Engineer for Operation, Maintenance & Fault Management of Vodafone India-NGN Long Distance (NLD/ILD) project.• Hands on Experience in Siemens Softswitch N9200 (hiE) Surpass, MGW (hiG-1200, 1800). • Trouble shooting 1st level & 2nd level problems, Configuration of Switch.• Ensuring maintenance of complete network, inclusive of performance monitoring, day to day network operations (NLD/ILD) from Global Network Operation Centre (GNOC)Job Responsibilities:• • Routing management changing the routing as per routing schedule/outage information.• PoI Management, new PoI commissioning and acceptance testing. Monitoring the PoI Traffic and proactively augmenting as and when required.• Co-operate with network specialists to ensure quick recovery from service failure.• Notification of Service Affecting faults /has potential to affect service faults as per process and timeline.• Check the status of pending trouble Tickets and update / clear / close the same.• Maintain database on Point Codes/Trunk Groups/Link Sets including alternate routing for all the MSCs in the assigned zone.• Assist Circle team in Planned Event execution.• Liaison with Vodafone circles for getting LD action plans implemented / feedback.• Technical liaison with local access operators (VF, BSNL, Airtel, Tata, Reliance etc) for voice termination quality issues.• Analyse NLD and ILD traffic profiles for optimal utilization of LD network resources.• Responsible for handling Level 1 and Level 2 analysis and trouble shooting.• Creating C7 database for POI’s (Point of Interconnection) and POII (Point of International Interconnection).• Responsible for trouble shooting 1st level & 2nd level Hardware/Software issues for Siemens SURPASS. Show less

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  Tata communications ltd. (fka vsnl)

  Jan 2011 - now

  Am ev carrier noc

  Job Profile :• Working as Assistant Manager in Enterprise Voice Carrier NOC L2 and Cisco WebEx support.• Trouble shooting for Enterprise Customers ITFS/TFS/LNS calling and normal International calling issue, international connectivity of TATA with other international carriers and responsible for international equipment connectivity’s.• Issue related with transmission connectivity and IB/OB calling issue with international and national carriers.• Coordinate with international/national carrier for raised IB/OB calling issue and get issue resolve.• Coordinate with performance management team for batter route of IB/OB calls.• Coordinate with L3 team for maintains of TATA international equipment.• Responsible for provide raw data to upper management to provide team performance.• Working as volunteer with CSR (Corporate Social Responsibility) team of TATA.Job Responsibilities:1.Ev Carrier Noc• Responsible for Enterprise customers Call center/Bridge Toll free and Local numbers maintains.• Responsible for IVR issue on TFN/DID numbers.• Responsible to co-ordinate with TFN/DID number providers for issue reporting and resolution.• Coordinate with Route Manger regarding carrier routing issues.• Book TT with carrier and provide update to customer for the same.• Guide junior colleagues for trouble shooting and take appropriate action the issue reported.• Coordinate with customers for their raised issue and provide RCA for the issue.• Monitor the issues raised with carrier and take appropriate action for raised issue.• Take feedback with customers and take appropriate action for feedbacks.• Present performance of team weakly basic with superiors.• Monitor performance of EV switches for internal customer and provide analysis with solutions for the same.• For up gradation of network co-ordinate with L3 team.2. Cisco WebEx support team• End to End support to Cisco WebEx Customer for TATA provided DID/TFN numbers. Show less