
Amy Venable
General Operations Manager

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About me
Multi-Unit District Manager
Education

Virginia Commonwealth University
1999 - 2001Courses Towards Pre-Physical Therapy, Majoring in Business
Regent University
2017 - 2019Master's degree Cyber Security 3.9➤ Learned how to implement and audit the Critical Security Controls as documented by the Council on Cyber Security.➤ Studied business data analysis using spreadsheets or databases including Excel tables, Pivot Tables, and MYSQL.➤ Expanded knowledge surrounding designing algorithms and translating solutions into well-designed cyber programs.➤ Gained knowledge of information security and policies in the private sector related to privacy and incident response.➤ Assessed target… Show more ➤ Learned how to implement and audit the Critical Security Controls as documented by the Council on Cyber Security.➤ Studied business data analysis using spreadsheets or databases including Excel tables, Pivot Tables, and MYSQL.➤ Expanded knowledge surrounding designing algorithms and translating solutions into well-designed cyber programs.➤ Gained knowledge of information security and policies in the private sector related to privacy and incident response.➤ Assessed target networks or hosts for security vulnerabilities and examined ethical hacking methodologies or programs.➤ Examined both network device security and wireless security issues specifically for WiFi, and Bluetooth technologies.➤ Focused on the digital forensic practices and exercises for collection of evidence on network, client, or mobile devises.➤ Studied mobile security and learned how to secure devices by designing, deploying, or operating mobile environments. Show less

Purdue University Global
2014 - 2016Master's degree Business Administration 3.8
Purdue University Global
2009 - 2011Bachelor of Science - BS Business Administration 3.7Activities and Societies: ,National Society of Collegiate Scholars,Alpha Beta Kappa Honor Society
Experience

Rent-A-Center
Dec 2004 - Jan 2019General Operations Manager➤ Collaborated with IT professionals in order to remedy hardware/software failures including new equipment installations.➤ Maximized productivity by developing associates, leading to an increase in customer conversion rates from 15% to 40%.➤ Spearheaded various HR processes including recruiting, onboarding, exit processing, and payroll related administration.➤ Trained and developed associates to ensure they continued to provide outstanding service and represent brand standards.➤ Challenged associates with clear and attainable goals and consistently provided performance feedback through coaching. Show less

Summit Capital Partners
Jan 2019 - Jul 2024➤ Developing and successfully implementing a regional sales plan, consistently exceeding budgeted revenue and profit goals.➤ Analyzing P&Ls, identifying variances, and proactively implementing corrective solutions to optimize financial performance.➤ Achieving recognition as "District of the Month" for outstanding performance in September 2022 and October 2022.➤ Driving a consistent 90% monthly rental revenue collection rate and achieving 18% year-over-year growth in rental revenue.➤ Effectively managing operational expenses within the region to optimize and maximize profit potential.➤ Establishing activities and strategies to drive business growth, resulting in strong sales and collection results.➤ Monitoring daily, weekly, and monthly key performance indicators to ensure continuous process improvement.➤ Providing ongoing development opportunities for District Managers through training and operational meetings.➤ Developing District Managers' proficiency in executing company policies and procedures according to company standards.➤ Identifying and cultivating talent, strengthening the region's leadership bench, and cultivating a high-performing team. Show less ➤ Forecasted sales/payroll to drive store results, provided multi-unit management, and monitored daily/weekly/monthly results.➤ Continuously recruited, interviewed, hired, and trained employees for positions according to specific business needs.➤ Ensured a coaching culture was present to include timely acknowledgement of successes and feedback on opportunities.➤ Conducted specific inventory checks on a regular basis and maintained updated inventory records to meet store needs.➤ Made strategic and innovative business decisions in accordance with all brand concepts and strategies when needed. Show less
Multi-Unit District Manager
May 2022 - Jul 2024Operations Manager
Jan 2019 - May 2022
Licenses & Certifications

AWS Cert-Prep

AWS for jobs

Dev SysOps Engineering Certification – In progress

IT Infrastructure & Networking

Linux for AWS
Languages
- geGerman
- frFrench
- enEnglish
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