Carmela Otu

Experience

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  INTELS Nigeria Limited

  Apr 2014 - Nov 2017

  Commercial Coordinator (Team Lead)

  ▪ Strategically and continuously sourcing for and developing business synergies.▪ Preparation of contracts, offers and proposals for cargo handling, estates and port facilities to clients.▪ Meeting clients on a day to day basis to find out their logistics needs and challenges and ensure expedient resolution if required.▪ Study client’s operations and offer logistics and technical advice.▪ Preparing monthly commercial report of all activities in our client's facilities for management. Follow up with clients to ensure that all necessary Call-Offs, Pos, SRs and SOs are raised in accordance with our terms of contract.▪ Monitor closely all job request by clients to ensure that they are executed within agreed timeline and as per client's specification.▪ Follow up with Documentation department to ensure that the jobs so executed have the necessary back up documentation i.e. Time Sheets, where applicable, job orders and invoices.▪ Monitor Credit Control unit to ensure that invoices so raised are duly submitted to the appropriate client. Follow up on raised invoices to ensure that they are processed, and subsequent payments are made as per contract.▪ Assist Commercial Services Manager in resolving contractual issues arising from disputes on contracts and invoices. Propose modification to existing commercial or contractual documents (additional prices, additional clauses, addenda to contracts) etc. ▪ Organize visits/ tour of client delegates to our Company/Port & Estate facilities. ▪ Organize time to time meeting between management and clients to strengthen business relationship.▪ Monitor client's activities like-rig position, FPSO, rig allocation, projects, both current and future, etc.▪ Assist the Commercial Services Manager with preparation of yearly budget analysis and control.▪ Any other duties assigned to me by my management. Show less

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  COMFORT FAMILY CLINIC

  Jan 2020 - now

  Medical Billing Specialist (Remote)

  • Learned new processes and systems quickly with no prior billing or insurance experience, becoming independent after 2 days of a 6-week training program.• Quickly identify and resolve medical billing and insurance discrepancies by processing commercial billing and submitting coding for suspended and rejected claims, payments, collections, account balancing and eligibility verification under HIPAA requirements• Recognised efficiency and productivity led to being escalated to complicated and high-level clients after only a month. • Generate and review contract Show less