Raj Kumar Yadav

Experience

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  Cafe Coffee Day

  Jun 2006 - Aug 2008

  OT

  joined as a fresher - Awarded best operational skills, Cleared Brew Master Test in one attempt, got promoted as OT(Operation Trainee) then got a cafe in charge. as it was my first job learned a lot- I got the best operating Team to learn from.

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  Costa Coffee

  Sept 2008 - Nov 2009

  NSO

  Joined as a Shift Manager for NEW STORE OPENING- Hired for implementing best coffee training also helping the team to get started. opened outlet across India (Ninex mall gurgaon, khan market, Lucknow, Ghaziabad, Indore) also part of the ODC AT WILLS INDIA FASHION WEEK. worked with Cyberpark sec-39 gurugram - outlet as an Assitant Manager

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  Unilever

  Dec 2009 - Apr 2011

  Zonal Business Exe

  From operation to business development, Franchise onboarding & sales. kwality walls Swirls - Managed 13 outlets DELHI-NCR taken 8 new FRANCHISEE ON BOARD-helped them to establish their business and achieve their targets of sales also make them follow the SOP as instructed.

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  Narendra Associates - Real Estate

  May 2011 - Apr 2016

  Sr. Real Estate Associate

  Narendra Associates, Gurugram Business Marketing: Email & Cold- Calling clients to setup appointments for real estate projects & Investments Business Development: Residential Apartment Sales, Marketing & Tie-ups. Pre & Post Sales: Planning and support launching new projects via renowned developers like DLF, Supertech & Bestech etc. Supporting clients with their paperwork & Legal tenders.

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  RAO’S MEETING POINT

  Apr 2016 - Jul 2020

  BD SALES

  Rao's Meeting Point, GurugramRestaurant Chain Franchisee provider for- Rao's Meeting Point, Tau's Tantra & Anna's Dakshin  Business Development: Successfully added big brand like OYO / McKinsey / Compass into their portfolio for frozen food supply. Channel sales: Identifying the best channel, Managing, and monitoring the activities and the performance, Recruiting New Channel Partners, Selling & maintain relationship. Legal Team coordination- Created well-equipped process with self-sustained team and best Industries T&C. Vendor Management – Simplifying vendor management with latest software & Hardware available in market. Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities. Show less

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  WhiteHat Jr

  Jul 2020 - May 2022

  Sales Manager

  Byjus Future School/Whitehat Jr , Mumbai, Maharashtra, Gurugram  Handled 25-30 Sales managers (SMB) and worked to make sure overachieved given targets to adapt to a new dynamic market. also worked very closely to train them to generate maximum revenue for organization. Conducted Inside and Direct sales to meet the company's Set- targets Strong international outbound sales and post-sales experience US (North Region), UK, ANZ and APEC region  Drive sales, aggressively expand the customer base and generate new revenue, Renewals, Retentions, and post-sales account engagement. Develop and implement a scalable sales process from prospecting/demand generation through contract execution Top skills- Salesforce, HubSpot, Tableau, MS Power BI, Client and team Management, Shrinkage control, Attendance Management, Employee Retention, Training, Floor support, Quality Control, Process Improvement and Improving the underperformers,Top performer India Sales- Won the first Gurucool Award video link -https://www.linkedin.com/feed/update/urn:li:activity:6819191547326816256/ Show less

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  PlanetSpark

  May 2022 - Nov 2023

  Sales Team Lead

  Planet Spark, Gurugram, HaryanaPlanetSpark Edtech is building the World Leader in Communication Skills for children in the age groups of 4 to 14 years, setting them up for a bright future and making them ready for careers of tomorrow regardless of what profession they choose. Handling a Team of 8 BDA’s assisting with an individual over Video calling (VC's) to generate maximum revenue for the organization and ensuring high conversion percentage along with high WRPS/ARPU. Training & Development  Cascading clear management instructions of management Goals & expectations, Targets, Incentives, Conversions etc.  Achieving Monthly targets while maintaining SOPs. Operational Management: Payment Verification, Education/personal/corporate Loan processing Marketing Management: Lead Generation, Prioritize Lead Source like (Google AdWords, Affiliate Network, BTS Activities, Media Houses etc.), Marketing Feedback, Marketing Suggestions like new season or ideas, Collateral Creations. Performance Management: Report Generation for performance, Attendance, Incentive, Call Logs Salesforce Data Extraction, etc. Leadership Management: Regular discussions like SQL / MQL Lead %, Approval & Exceptions, Target Achievements, Warning / PIP Release Promotions, Hiring, Target Achievement, Attrition etc Show less